Summary
Overview
Work History
Education
Skills
Certification
Technical Skills
Languages
Knowledge of platforms
Projects
Internship
Specialization
Personal Development
Timeline
Generic
Anshul Midha

Anshul Midha

Gurgaon, Haryana

Summary

Detail-oriented Compliance Analyst with a passion for ensuring regulatory adherence and promoting ethical business practices. Proficient in monitoring compliance procedures, and implementing effective controls. Skilled in interpreting complex regulations and providing strategic guidance to mitigate potential risks. Dedicated towards maintaining the integrity of organizational operations while fostering a culture of compliance excellence. Eager to leverage my analytical skills and industry knowledge to drive sustainable growth and success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Financial Crimes Compliance Analyst - GRC |

American Express
Gurgaon
12.2022 - Current
  • Reviewing and monitoring compliance with applicable laws, regulations, and policies to ensure compliance with regulatory requirements.
  • Conducting research on laws, regulations, and industry trends related to the organization's operations.
  • Coordinating with internal stakeholders to ensure adherence to relevant rules and regulations.
  • Providing training and guidance to employees on anti-corruption laws and ensure appropriate measures are taken to address any instances of misconduct.

Lead Disputes Analyst - GSG |

American Express
Gurgaon
09.2021 - 12.2022
  • Driving dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
  • Using sound judgment and available resources to make well-informed decisions for case approval or denial.
  • Adhering to department processes, procedures and goal expectations for case investigations.
  • Analyzing, investigating and resolving billing disputes within required timeframes.

Lead Credit Collections Specialist - GSG |

American Express
Gurgaon
09.2018 - 09.2021
  • Delivering exceptional customer service on collection calls while maintaining calm and professional demeanor.
  • Effectively negotiating with a customer focused mind-set, and discussing alternate payment arrangements and repayment plans for customers in financial difficulty.
  • Achieving specific performance targets based on call monitoring scores, effectiveness of outstanding balances collected, and daily volume handled / productivity.
  • Provided feedback on trends in delinquent accounts for use in developing strategies for reducing delinquencies.

Education

Bachelor of Business Administration -

Amity University
Noida, Uttar Pradesh, IN
11.2017

High School Diploma / HSC - Commerce

Bhatnagar International School
New Delhi, IN
04.2014

Skills

  • Ability to flex and adapt in response to changing priorities and circumstances
  • High level of personal accountability
  • Capacity to manage multiple priorities with a sense of urgency
  • Demonstrated ability of leveraging emotional intelligence in high-pressure situations and cultivating positive work environment
  • Strong analytical & problem-solving skills to resolve issues and track through to conclusion
  • Strong Verbal & Written Communication Skills
  • Result-oriented mindset focused on achieving tangible results and driving performance with a clear vision and strategic direction

Certification

  • Certified Global Sanctions Specialist | ACAMS
  • Certified Tableau Desktop Specialist | Salesforce

Technical Skills

  • Microsoft - Excel, Word, Powerpoint, Outlook, Sharepoint
  • Tableau
  • Generative AI

Languages

Hindi
First Language
English
Proficient (C2)
C2
Spanish
Elementary (A2)
A2

Knowledge of platforms

CSP, CLIC, GDM, DSP, GSP, Griffin, Monocle, Amex Entertain Database, Lexis Nexis-Bridger, Archer, Dow Jones, GAITS, Concur, Rally.

Projects

Marketing KRI Development - US Consumer & Global Premium Services, 07/2022 - 10/2022

American Express | Gurgaon, IN

  • Understanding the end-to-end Marketing landscape covering US Consumer, Prospect and Partner Marketing with an objective of identifying Key Risk Indicator (KRI) Development Opportunities.
  • Offering maximum risk coverage through KRIs as well as achieve efficiencies of scale by identifying repeatable offer constructs across the three marketing verticals.
  • Working with multiple stakeholders across the US Consumer marketing world and demonstrating sharp analytical skills in terms of gathering and analyzing information shared by the stakeholders into actionable KRI plans.

Internship

Sales & Marketing Associate, 05/2016 - 07/2016

Quintessentially Lifestyle Services India & Luxury Hues Consulting | Gurgaon, IN

  • Digital Marketing
  • Event Management
  • Sales Activation

Specialization

Regulatory Compliance, 01/2024

University of Pennsylvania | Coursera, Inc.

This specialization introduced the essential elements of effective organizational compliance by exploring the concepts, considerations, and strategies for assessing risks and managing the compliance function. It taught the fundamental principles of effective compliance, the components of an effective compliance program and their applications. It also closely examined privacy compliance, and anti-corruption.

Personal Development

Harvard Leadership Edge - Owning Your Professional Development (Drive Your Path), 08/2023

Harvard Business Publishing Corporate Learning

American Express | Gurgaon, IN

Skills - Networking, Corporate Communications

Timeline

Financial Crimes Compliance Analyst - GRC |

American Express
12.2022 - Current

Lead Disputes Analyst - GSG |

American Express
09.2021 - 12.2022

Lead Credit Collections Specialist - GSG |

American Express
09.2018 - 09.2021

Bachelor of Business Administration -

Amity University

High School Diploma / HSC - Commerce

Bhatnagar International School

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Anshul Midha