Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anshumali Joshi

Student
Noida

Summary


Caring and Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.

Overview

6
6
years of professional experience
8
8
years of post-secondary education

Work History

Volunteer

Isha Foundation
New Delhi
03.2020 - Current
  • Assisted with special events and programs.
    ● Used strong interpersonal communication skills to convey
    information to others.
    Maintained clean, neat, and operational facilities to serve program
    needs.
    ● Supported engaging, fun, and smooth-running events by helping
    with organization and planning.
    ● Represented organization positively and professionally while
    providing community with much-needed services.
    Completed daily domestic tasks in shelters and group homes to
    assist people in need.
    Educated young people about strategies for driving discussions
    and promoting social changes.
    Coordinated and managed volunteer activities for community
    service projects.

Senior Customer Executive

iEnergizer
Noida
08.2018 - 06.2019

● Optimized customer support by establishing collaborative service
environments through targeted operational initiatives.
● Maintained up-to-date knowledge of product and service changes.
● Followed up with customers about resolved issues to maintain
high standards
of customer service.
● Delivered exceptional customer service to every customer by
leveraging extensive knowledge of products and services and
creating welcoming, positive experiences.
● Exhibited high energy and professionalism when dealing with
clients and staff.
● Sought ways to improve processes and services provided by
using tools like Omega and Citadel.
● Enhanced productivity levels by anticipating needs and delivering
outstanding support.
● Responded to customer requests, offering excellent support and
tailored recommendations to address needs.
● Promptly responded to inquiries and requests from prospective
customers.
● Investigated and resolved accounting, service and delivery
concerns.

Education

Master of Arts - Masters Public Administration ( MPA )

Indira Gandhi National Open University ( IGNOU )
Maharaja Agrasen College, Vasundhara Enclave Delhi
07.2023 - Current

Bachelor of Arts - Political Science

Ram Lal Anand College
South Campus, Anand Niketan, New Delhi
06.2014 - 07.2018

High School And Intermediate Education -

Bal Bharati Public School
Sector - 21, Noida
06.2011 - 05.2014

Skills

    Operations support

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Timeline

Master of Arts - Masters Public Administration ( MPA )

Indira Gandhi National Open University ( IGNOU )
07.2023 - Current

Volunteer

Isha Foundation
03.2020 - Current

Senior Customer Executive

iEnergizer
08.2018 - 06.2019

Bachelor of Arts - Political Science

Ram Lal Anand College
06.2014 - 07.2018

High School And Intermediate Education -

Bal Bharati Public School
06.2011 - 05.2014
Anshumali JoshiStudent