Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anshumali Joshi

Student
Noida

Summary

Caring and Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.

Overview

6
6
years of professional experience
8
8
years of post-secondary education

Work History

Volunteer

Isha Foundation
New Delhi
03.2020 - Current
  • ● Assisted with special events and programs.
    ● Used strong interpersonal communication skills to convey
    information to others.
    ● Maintained clean, neat, and operational facilities to serve program
    needs.
    ● Supported engaging, fun, and smooth-running events by helping
    with organization and planning.
    ● Represented organization positively and professionally while
    providing community with much-needed services.
    ● Completed daily domestic tasks in shelters and group homes to
    assist people in need.
    ● Educated young people about strategies for driving discussions
    and promoting social changes.
    ● Coordinated and managed volunteer activities for community
    service projects.

Senior Customer Executive

iEnergizer
Noida
08.2018 - 06.2019

● Optimized customer support by establishing collaborative service
environments through targeted operational initiatives.
● Maintained up-to-date knowledge of product and service changes.
● Followed up with customers about resolved issues to maintain
high standards
of customer service.
● Delivered exceptional customer service to every customer by
leveraging extensive knowledge of products and services and
creating welcoming, positive experiences.
● Exhibited high energy and professionalism when dealing with
clients and staff.
● Sought ways to improve processes and services provided by
using tools like Omega and Citadel.
● Enhanced productivity levels by anticipating needs and delivering
outstanding support.
● Responded to customer requests, offering excellent support and
tailored recommendations to address needs.
● Promptly responded to inquiries and requests from prospective
customers.
● Investigated and resolved accounting, service and delivery
concerns.

Education

Master of Arts - Masters Public Administration ( MPA )

Indira Gandhi National Open University ( IGNOU )
Maharaja Agrasen College, Vasundhara Enclave Delhi
07.2023 - Current

Bachelor of Arts - Political Science

Ram Lal Anand College
South Campus, Anand Niketan, New Delhi
06.2014 - 07.2018

High School And Intermediate Education -

Bal Bharati Public School
Sector - 21, Noida
06.2011 - 05.2014

Skills

    Operations support

Telephone etiquette

Team collaboration

Relationship building

Research

Administrative support

Client relations strength

Timeline

Master of Arts - Masters Public Administration ( MPA )

Indira Gandhi National Open University ( IGNOU )
07.2023 - Current

Volunteer

Isha Foundation
03.2020 - Current

Senior Customer Executive

iEnergizer
08.2018 - 06.2019

Bachelor of Arts - Political Science

Ram Lal Anand College
06.2014 - 07.2018

High School And Intermediate Education -

Bal Bharati Public School
06.2011 - 05.2014
Anshumali JoshiStudent