Caring and Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
● Optimized customer support by establishing collaborative service
environments through targeted operational initiatives.
● Maintained up-to-date knowledge of product and service changes.
● Followed up with customers about resolved issues to maintain
high standards of customer service.
● Delivered exceptional customer service to every customer by
leveraging extensive knowledge of products and services and
creating welcoming, positive experiences.
● Exhibited high energy and professionalism when dealing with
clients and staff.
● Sought ways to improve processes and services provided by
using tools like Omega and Citadel.
● Enhanced productivity levels by anticipating needs and delivering
outstanding support.
● Responded to customer requests, offering excellent support and
tailored recommendations to address needs.
● Promptly responded to inquiries and requests from prospective
customers.
● Investigated and resolved accounting, service and delivery
concerns.
Operations support