Anshuman Gupta
Summary
Results-driven Senior Business Analyst with extensive experience as a dependable professional, with a proven track record of completing tasks with efficiency and quality at TSYS and elsewhere, specializing in requirement gathering and agile project management. Skilled in Banking applications, functionalities, and processes and recognized for exceptional ownership and team collaboration. Adaptable professional with a quick learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively and leading innovative initiatives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
TSYS
Noida
04.2022 - Current
- Analyze Client business requirements and prepare initial requirement document, functional solution and analysis notes
- Creating user stories in JIRA and further walkthrough to stake holders
- Responsible for reviewing test results and provide support to QA team
- Taking care of all running projects with respects release dates and ensuring projects delivery on time and with quality
- Responsible for Agile ceremonies and sprints
- Delivered sessions on AML, Fraud, Loan products and Digital transformation (WA Banking) across teams
- Client: U.S
- Banks
- Project Management Methodology: Agile and Waterfall
- Applications: TS1 & TS2
- Tools: JIRA
- My some of the Projects are: Unique ID, Banks/FIs Merger, Cycle Velocity Limits
Business System Analysis, Specialist
Fiserv
Noida
01.2017 - 03.2022
- Worked with onsite partners and clients to analyze business requirements and prepare the initial requirements document and business solutions.
- I was responsible for creating user stories in JIRA and further walkthroughs.
- Responsible for reviewing QA documents and providing support to the QA team.
- Client relationship management and engagement in agile ceremonies.
- Arrange the traceability matrix of identified requirements against the functionality of the system.
- Impact analyses through cross-functional workshops, document exploration, and system reverse engineering.
- Part of the innovators and ideation group, which works on new ideas and innovation.
- Client: U.S
- Banks
- Project Management Methodology: Agile and Waterfall.
- Applications: Portico, Signature, Aperio, Connected Teller, and FCRM.
- Tools: JIRA, Confluence, Axure and HPQC
- My projects include the FCRM Done File, Year-End, 8-Digit BIN Expansion, Credit Guarantee Scheme, and expanding the loan index number to three positions.
Deputy Manager
HDFC Bank
New Delhi
10.2014 - 12.2016
- Handled branch operational work with zero defects, branch audit, queries/concerns from the internal audit and compliance team, the Banking Ombudsman, Income Tax, other regulatory authorities, and a team of tellers.
- Daily transaction authorizations (Financial, Forex, Tax, CMS, and Salary) and scrutinized all account maintenance requests, AO forms, and KYC documents.
- I worked with the asset servicing department.
- I used to analyze the transactions and customer profiles to prevent AML and fraud, as well as monitor Branch GLs, LTRs, and STRs.
- Secured a “Satisfactory” rating in the process and compliance audit, and the management audit.
- Applications: Flexcube, and Finnone.
Customer Service Manager
ICICI Bank
08.2009 - 09.2014
- Handle the cash counter, query desk, demat desk, and asset servicing desk.
- Worked with the Finacle migration team to test the upgraded version of Finacle, and also tested the Internet banking application.
- Scrutinized account modification requests, along with KYC documents, and ensured quality and zero rejection.
- Managed complaints received at the branch from senior management, banking ombudsman, and also handled notices and queries from Police authorities and the Income Tax.
- Received recognition to train branches on the lighter and integrated version of FCRM.
- Secured 100% score in Employees Service Assessment and reduced service rejection from 5% to <1% & maintained it.
- Applications: Finnacle, FCRM, Finnone and iSense.
Education
PGDBO -
IFBI, NIIT
New Delhi01.2009
Bachelor of arts -
MJP Rohilkhand University
Bareilly01.2008
SSC and HSC -
UP Board
Prayagraj01.2004
Skills
- Core banking processes
- Banking applications
- Credit card life cycle
- Payments
- Loans
- Year End (IRS)
- FCRM (AML)
- KYC
- Planning
- Requirement gathering
- RTM
- Moscow method
- Story points
- People management
- SDLC
- Testing
- Solution-oriented
- Ownership skills
- Self-initiator
- Innovator
- Motivated team player
References
Available on demand.
Hobbies and Interests
- Travelling with family-friends
- Cooking
Certification
- SAFe® Agile Product Owner (POPM6) certification
Accomplishments
TSYS
- SPOT Award
FISERV
- Multiple Living Proof awards from clients and management
HDFC
- Audit and Compliance Champion
ICICI
- Award for self-learning initiative and innovation
- Best Employee Service Assessment Scorer
Timeline
Senior Business Analyst
TSYS
04.2022 - Current
Business System Analysis, Specialist
Fiserv
01.2017 - 03.2022
Deputy Manager
HDFC Bank
10.2014 - 12.2016
Customer Service Manager
ICICI Bank
08.2009 - 09.2014
PGDBO -
IFBI, NIIT
Bachelor of arts -
MJP Rohilkhand University
SSC and HSC -
UP Board
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