Summary
Overview
Work History
Education
Skills
Certification
Interests
Hobbies
Timeline
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Anshuman Maharana

Anshuman Maharana

Banker
Bhawanipatna,OR

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Assistant Manager

ICICI Bank Limited
04.2021 - Current
  • Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed strategy to increase sales and drive profits.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Defined clear targets and objectives and communicated to other team members.
  • Resolved problems, improved operations and provided exceptional service.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Delivered services to customer locations within specific timeframes.

Team Leader

SBI Card
03.2020 - 02.2021
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Generated reports detailing findings and recommendations.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.

Branch Relationship Executive

BOB Financial Solutions
02.2018 - 01.2020
  • Conducted research to answer questions and handle issues using multiple systems and resources.
  • Maintained and built close relationships with customers through regular contact and visits.
  • Participated in industry events and trade shows to promote products and services.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Networked to identify potential new clients and expand geographic territories.
  • Organized educational events for customers on topics such as credit management, fraud prevention, and investment opportunities.
  • Engaged departments in customer satisfaction initiatives to uplift service ratings.

Education

Bachelor of Arts - Arts

Govt. Autonomous Junior College, Bhawanipatna
Bhawanipatna, India
04.2001 -

Skills

    Team motivation

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Certification

PGDCA - Post Graduation Diploma In Computer Application

Interests

Bike Riding

Reading Self-Developments Books

Watching Thriller Movies

Watching Football

Hobbies


- Bike riding is a great way to get exercise and enjoy the outdoors. It's also a low-impact activity, so it's easy on my joints. I like to ride my bike around the city or on trails in the park.

- Reading self-development books helps me learn new things and improve myself. I've read books on topics like personal finance, productivity, and relationships. These books have helped me become a better person.

- Watching thriller movies is a great way to relax and unwind. I love the suspense and excitement of a good thriller movie. I also like to think about the plot and characters after the movie is over.


Timeline

PGDSRB - Post Graduate Diploma In Sales And Relationship Banking

06-2022

Assistant Manager

ICICI Bank Limited
04.2021 - Current

Team Leader

SBI Card
03.2020 - 02.2021

Branch Relationship Executive

BOB Financial Solutions
02.2018 - 01.2020

PGDCA - Post Graduation Diploma In Computer Application

09-2013

Bachelor of Arts - Arts

Govt. Autonomous Junior College, Bhawanipatna
04.2001 -

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