ANSHUMAN PATIL

Delhivery LTD

Vapi

01.2022 - 05.2024

Assisted team leader in managing daily operations, delegating tasks and monitoring performance.
Provided guidance to team members on various aspects of their job roles.
Organized and facilitated regular meetings with the team to discuss progress and plan future activities.
Ensured that all team members were aware of their responsibilities and deadlines for completion of tasks.
Developed strategies to increase efficiency within the team by streamlining processes and procedures.
Maintained a positive working environment within the team by resolving conflicts between members as needed.
Monitored workflow and identified areas for improvement in order to maximize productivity levels.
Collaborated with other departments to ensure smooth integration of new projects into existing operations.
Created reports outlining project progress, accomplishments, challenges faced and areas for improvement.
Implemented changes based on feedback from senior management or customers.
Utilized problem-solving skills when dealing with difficult situations or customer complaints.
Trained new employees on operational procedures.
Provided technical support to team members when needed.
Encouraged teamwork among staff members by recognizing individuals' contributions towards overall success.
Managed employee relations including disciplinary actions if required.
Trained new team members, tracked current team members' skills achievement, verified safe operating practices and reported and analyzed work-related injuries.