Summary
Overview
Work History
Education
Skills
Timeline
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ANSUMAN UPADHAYAY

ANSUMAN UPADHAYAY

Hyderabad

Summary

Results-driven Workflow Analyst with 8+ years at Amazon, specializing in workflow optimization, data analytics, and operational efficiency. Demonstrated expertise in developing real-time monitoring systems and implementing data-driven solutions. Strong background in cross-functional collaboration and risk management frameworks. Seeking to leverage technical and analytical skills in advancing Amazon's generative AI initiatives within the customer experience domain.

Overview

8
8
years of professional experience

Work History

Workflow Analyst

Amazon
Hyderabad
01.2024 - Current
  • Architected real-time reporting systems for monitoring customer satisfaction and product performance metrics.
  • Led cross-functional initiatives to align business objectives with technical solutions.
  • Developed automated workflows for streamlining operational processes.

Operational Analyst

Just Walk Out Tech-DashCart
Hyderabad
01.2023 - 01.2024
  • Implemented new operational policies, resulting in measurable cost reductions.
  • Collaborated with technical teams to resolve complex challenges.

Real Time Analyst

Amazon-Just Walk Out Technology
Hyderabad
07.2020 - 01.2023
  • Provided technical support and analysis to stakeholders across multiple business units.
  • Worked with engineers to mitigate real-time issues.

Associate Analyst

Amazon-Just Walk Out Technology
Noida
09.2018 - 07.2020
  • Conducted comprehensive data analysis to identify operational improvement opportunities.
  • Presented actionable insights to senior management for strategic decision-making.
  • Established best practices for data analysis and reporting.

Associate

Amazon Customer Experience
Noida
07.2017 - 09.2018
  • Served as a subject matter expert for process development initiatives.
  • Supported initial stages of various technical implementations.

Education

Bachelor of Technology - Electrical And Electronics Engineering

Krishna Institute of Engineering And Technology
NCR New Delhi
07-2017

Skills

  • Programming Languages: Python(Pandas), SQL
  • Tools & Platforms: Excel, Tableau
  • Current Competencies: Excel, Risk Management, Data Analysis
  • Business Skills: Project Management, Stakeholder Communication, Cross-Function Collaboration

Timeline

Workflow Analyst

Amazon
01.2024 - Current

Operational Analyst

Just Walk Out Tech-DashCart
01.2023 - 01.2024

Real Time Analyst

Amazon-Just Walk Out Technology
07.2020 - 01.2023

Associate Analyst

Amazon-Just Walk Out Technology
09.2018 - 07.2020

Associate

Amazon Customer Experience
07.2017 - 09.2018

Bachelor of Technology - Electrical And Electronics Engineering

Krishna Institute of Engineering And Technology

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ANSUMAN UPADHAYAY