ANTARIKSH ANUPAM
Mumbai
Overview
1
1
Certification
12
12
years of professional experience
Work History
Senior Manager - Analytics
Union Bank of India
Mumbai
04.2026 - 06.2026
- Identified and analyzed inactive accounts, initiating a funds restitution campaign.
- Operationalized social media sentiment scoring model to assess customer sentiment on products and services.
- Created real-time dashboards to monitor CASA funds flow anomalies and housing loan irregularities.
Manager - Analytics
Union Bank of India
Mumbai
04.2022 - 03.2026
- Developed a churn-risk model to channel customer retention efforts, resulting in enhanced CASA base retention.
- Developed behavioral model predicting NMD survival, enhancing liquidity management.
- Reviewed credit bureau data to support risk score calculations and informed lending decisions.
- Developed insurance and mutual fund propensity models for focused marketing and non-interest income enhancement.
- Built customer segmentation model for personalized product pitching.
- Built data duplicity flagging engine, improving data quality for analytics initiatives.
- Validated next-product-recommendation model to ensure alignment with business objectives.
- Implemented spend-scorecards for new customer acquisition.
- Guided management students through applied analytics projects in a collaborative learning environment.
Assistant Manager - Analytics
Union Bank of India
Mumbai
11.2020 - 03.2022
- Probability of Default Models - Probability of Default (PD) modelling of retail loans using machine learning
- Product Propensity Models - Personal Loan Propensity Model, Allied Products Propensity Model
- Pre-Approved Personal Loans - Creation and implementation Business Rule Engines for Pre-Approved Loans
Assistant Manager - Operations
Union Bank of India
Bhubaneswar
06.2018 - 10.2020
- Managed operations and deposits to ensure compliance and smooth functioning of the branch.
- Managed customer service and relationships to enhance satisfaction.
- Enhanced CASA portfolio through targeted marketing strategies.
- Conducted credit appraisal and monitoring to risk-based lending decisions.
Test Engineer
Infosys
Bhubaneswar
02.2015 - 05.2018
- Performed system testing of a health insurance claim adjudication system, validating functionality and accuracy.
- Executed manual and automated testing with industry-standard tools and frameworks, ensuring high-quality deliverables.
- Developed automated claim data processing utility, reducing processing time by one-fourth.
- Managed enterprise applications for logistics, supply chain management, and material management, enhancing operational performance.
Senior Manager - Customer Service and Operations
Union Bank of India
Mumbai
07.2026 - Current
- Streamlined grievance redressal flow, reducing complaint handling time.
- Helped improve fraud transaction claims processing resulting in better dispute resolution.
- Increased operational efficiency through task prioritization and standardized reporting.
Education
MBA - Finance
University of Mysore
Mysore04-2026
B. Tech - Metallurgical Engineering
National Institute of Technology, Rourkela
Rourkela12-2014
High School Diploma -
Kendriya Vidyalaya
Puri03-2009
Skills
- Credit Risk Modeling
- Predictive Analytics
- Quantitative Analysis and Financial Risk Assessment
- Machine Learning and Statistical Modeling
- Deep Learning
- Time Series Analysis
- SQL
- Python
- Natural Language Processing
- Transformers
- Claude Code
Personal Information
Senior Manager at Union Bank of India
Certification
- Certified Financial Risk Manager (FRM) - Global Association of Risk Professionals
- Tensorflow Developer - Deeplearning.ai
- Big Data and Analytics - FORE School of Management
- Deep Learning - FnMathLogic
Personal Projects
- Lung Disease Detection using Chest Radiographs, Differentiating between normal and diseased lung using Convolutional Neural Networks. Model development using PyTorch and fast.ai.
- Stock Market - Analysis and Forecasting, Time Series modelling of stock market data, Technical Analysis indicators using Python.
Awards
CBSE National Mathematics Olympiad Finalist 2007
Runner up - Singing - All India Public Sector Cultural Meet
Timeline
Senior Manager - Customer Service and Operations
Union Bank of India
07.2026 - Current
Senior Manager - Analytics
Union Bank of India
04.2026 - 06.2026
Manager - Analytics
Union Bank of India
04.2022 - 03.2026
Assistant Manager - Analytics
Union Bank of India
11.2020 - 03.2022
Assistant Manager - Operations
Union Bank of India
06.2018 - 10.2020
Test Engineer
Infosys
02.2015 - 05.2018
MBA - Finance
University of Mysore
B. Tech - Metallurgical Engineering
National Institute of Technology, Rourkela
High School Diploma -
Kendriya Vidyalaya