Antasheela Ghosh
Kolkata
Summary
CAREER ASPIRATIONS To work in a challenging environment in order to enhance my skills and knowledge accelerating my career and actualizing my personality. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
5
5
years of post-secondary education
Work History
Associate Manager
Signpost India pvt ltd
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with clients.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Analyzed and reported social media and online marketing campaign results.
- Engaged relevant influencers to build brand awareness.
Public Relations Officer
Signpost India
New Delhi
- Maintained proactive media relations program by distributing news releases for placement, building strong relationships and monitoring media.
- Managed service projects from start to finish by finding partners, making detailed plans and executive projects.
- Executed social media plans to create cohesive online presence.
- Forged strong media relationships to further public relations goals.
- Communicated with media weekly to build relationships and optimize press coverage.
- Assisted with marketing strategy development to increase public awareness and customer engagement.
Brand Influencer
freelancer
- Live streamed dialogue and events on Facebook, Twitter and Instagram to optimize interaction and engagement levels.
- Created, curated and managed published content for feed and stories across social media channels.
- Maintained social media accounts by keeping content engaging, fresh, educational and entertaining.
- Established credibility on social media and persuaded others by virtue of authenticity and reach.
- Monitored and built social media following by maintaining solid online presence via community engagement.
- Produced relevant product content to reach target customers.
- Engaged with consumers using education, passion and authenticity.
Travel Associate
Icon Planners
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Communicated benefits and information regarding international travel insurance with clients and obtained best rates, increasing repeat business [Number]%.
Education
MATA (Master of Arts - Tourism Administration
AMITY UNIVERSITY
01.2019 - 01.2021
Bachelor - Business Administration
HERITAGE INSTITUTE
01.2013 - 01.2016
XII - undefined
DELHI PUBLIC SCHOOL
CLASS X - undefined
DELHI PUBLIC SCHOOL
Skills
WritingProblem Solving
Customer rapport
Public speaking
Project Management
Social media coordination
PR strategy development
Decision-Making
Interpersonal Communication
Excellent Communication
Social Media Management
Online presence monitoring
Timeline
MATA (Master of Arts - Tourism Administration
AMITY UNIVERSITY
01.2019 - 01.2021
Bachelor - Business Administration
HERITAGE INSTITUTE
01.2013 - 01.2016
XII - undefined
DELHI PUBLIC SCHOOL
CLASS X - undefined
DELHI PUBLIC SCHOOL
Associate Manager
Signpost India pvt ltd
Public Relations Officer
Signpost India
Brand Influencer
freelancer
Travel Associate
Icon Planners