Anthony Bagnole
Mount Prospect
Summary
Motivated and customer-focused college student-athlete with leadership experience and a strong background in retail operations, customer service, and team-based environments. Proven ability to drive sales, provide expert product knowledge, and contribute to team success. Brings a competitive mindset, discipline, and strong work ethic developed through athletics and professional experience. Seeking a Retail Sales Team Member position at Dick's Sporting Goods.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Jerry's Ice House
Mount Prospect, Illinois
04.2023 - 08.2024
- Assisted in managing daily retail operations of a specialty hockey store
- Delivered expert product knowledge and equipment fittings to customers
- Increased sales through upselling and personalized recommendations
- Supervised and trained new employees
- Managed inventory, stock replenishment, and merchandising displays
- Operated POS systems, handled cash transactions, and performed end-of-day reconciliation
- Resolved customer concerns professionally and efficiently
Ground Service Agent
Prospect Airport Services
05.2022 - 04.2023
- Loaded and unloaded aircraft baggage and cargo efficiently
- Operated ground service equipment while following strict safety procedures
- Coordinated with team members to ensure on-time departures
- Maintained compliance with airline and airport regulations
- Demonstrated reliability and strong performance in a fast-paced environment
Lifeguard
Schiller Park Pool
05.2020 - 05.2022
- Monitored pool area to ensure patron safety
- Responded quickly to emergencies and administered first aid/CPR
- Enforced safety rules and maintained a clean facility
- Provided positive customer service to community members
Education
Sophomore - Student-Athlete (Hockey)
Purdue University Northwest
High School Diploma - undefined
East Leyden High School
01-2022
Skills
- Retail Sales & Customer Engagement
- Sporting Goods & Hockey Equipment Knowledge
- Upselling & Cross-Selling Techniques
- Leadership & Team Supervision
- Inventory Management & Merchandising
- Cash Handling & POS Systems
- Conflict Resolution
- Strong Communication Skills
- Time Management
- Team-Oriented & Competitive Work Ethic
- Decision-making
- Team leadership
- Money handling
- Customer service
- Problem-solving
- Time management
- Customer relations
- Team motivation
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 10 staff members.
Certification
No certifications
Timeline
Assistant Manager
Jerry's Ice House
04.2023 - 08.2024
Ground Service Agent
Prospect Airport Services
05.2022 - 04.2023
Lifeguard
Schiller Park Pool
05.2020 - 05.2022
High School Diploma - undefined
East Leyden High School
Sophomore - Student-Athlete (Hockey)
Purdue University Northwest
Deans list (3 semesters) Honor roll (3 semesters)
Maintain and achieve a GPA of 3.0 and above
Maintain and achieve a GPA of 3.5 and above