Anthony Borden
Milltown
Summary
Detail-oriented Field Service Manager with expertise in field operations oversight and technician training. Committed to enhancing installation quality and project efficiency, driving successful outcomes in complex infrastructure projects.
Overview
15
15
years of professional experience
Work History
Field Service Manager
OVC Cabling
Jeffersonville
03.2020 - Current
- Executed comprehensive on-site installations for infrastructure projects, ensuring timely delivery and adherence to specifications.
- Managed service and installation execution while providing real-time training to technicians, enhancing their capability on-site.
- Oversaw execution of multiple large-scale fiber optic, CCTV, access control, automation, and A/V projects.
- Trained both new hires and experienced technicians in company installation methods.
- Delivered detailed site surveys and parts lists, enabling accurate quotes and resource allocation for management.
- Contributed to development of company standards and operational practices.
Field Service Technician
Midwest Systems & Service
Louisville
04.2014 - 02.2020
- Installed multiple mid- to large-scale CCTV systems throughout tri-state region.
- Provided installation services for major fast food chains, focusing on CCTV A/V drive-thru systems.
- Executed numerous large-scale commercial projects in restaurant and office settings, ensuring timely completion and client satisfaction.
- Coordinated on-site project activities to ensure smooth workflow and effective communication among team members., resolving issues related to parts ordering and workforce management to maintain project timelines.
- Demonstrated expertise in low-voltage technology installations by applying advanced techniques and best practices. in networking circuitry, relays, audio systems, and structured cabling solutions to deliver high-quality installations.
- Honed advanced skills in low-voltage technology installations through hands-on experience in diverse environments. in diverse low-voltage technology installations.
Installation Technician
OVC Cabling
Clarksville
08.2011 - 03.2014
- Installed various brands of access control including Bosch, CDVI, and ProDataKey.
- Installed Hikvision, Samsung, and various other CCTV systems in complex infrastructures. Such as apartment complexes, warehouse, and commercial office environments.
- Executed subcontract work with multiple alarm vendors to ensure project completion.
- Developed skills in relevant technologies and practices. in structured cabling, independent supports, and pathways for system installations.
- Gained understanding of essential components for system installations. of relays, alarm zones, and basic networking to support installation processes.
- Assisted in developing wireless point-multi point mesh CCTV systems.
Education
High School Diploma -
Crawford County Jr-Sr High SChool
Leavenworth, IN09-1997
Skills
- Installation of low-voltage systems
- Project management
- Field operations oversight
- On-site technician training
- Installation quality control
- Technical analysis capabilities
- Issue resolution management
- Task assignment strategies
- Time management
- Client management
- Collaboration within teams
- Staff leadership
- Service oversight
- Problem-solving abilities
- Communication effectiveness
Timeline
Field Service Manager
OVC Cabling
03.2020 - Current
Field Service Technician
Midwest Systems & Service
04.2014 - 02.2020
Installation Technician
OVC Cabling
08.2011 - 03.2014
High School Diploma -
Crawford County Jr-Sr High SChool