Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Anthony Daniels II

Fort Wayne

Summary

Psychology graduate and casework professional with hands-on experience supporting children and teens through direct care, counseling, and intervention planning. Adept at applying psychological principles to build trust, promote resilience, and ensure well-being. Proven communicator and collaborator with a strong work ethic, honed through four years as a collegiate athlete and extensive experience in customer-facing roles. Committed to delivering trauma-informed, empathetic support in high-stress environments.

Overview

3
3
years of professional experience

Work History

Caseworker II

Parkview Health
09.2024 - Current
  • Manage a caseload of children and teens in need of social, emotional, or protective services, conducting needs assessments and developing individualized care plans.
  • Facilitate family meetings, coordinate services with schools and healthcare providers, and advocate for client needs in team settings.
  • Maintain timely and accurate documentation using Epic software, ensuring compliance with agency guidelines.
  • Employ trauma-informed approaches to build rapport with clients and de-escalate emotionally charged situations.
  • Delivered over 50 successful case plans in the first 6 months, contributing to improved family reunification and youth support outcomes..

Campus Tour Guide

Indiana Tech
03.2022 - 06.2024
  • Led tailored campus tours, increasing prospective student engagement and boosting enrollment conversion rates by an estimated 18%.
  • Promoted student life and academic programs through storytelling and digital outreach, including social media campaigns.
  • Collaborated with admissions to optimize tour content, resulting in more personalized visitor experiences.
  • Responded professionally to a wide range of audience questions, improving satisfaction scores in visitor follow-up surveys.

Sales Associate

H&M Hennes & Mauritz
05.2022 - 08.2022
  • Delivered excellent customer service in a fast-paced retail environment, assisting up to 80 customers per shift.
  • Managed point-of-sale transactions and inventory organization, supporting a 20% increase in weekly sales during peak periods.
  • Maintained store visual standards and resolved customer concerns with poise and professionalism.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Arts - Psychology

Indiana Institute of Technology
Fort Wayne, IN
05-2024

Skills

  • Trauma- Informed Care
  • Child & Adolescent support
  • Client Advocacy
  • Crisis Intervention
  • Epic Software
  • Microsoft Office
  • Adobe Photoshop and Premiere Pro
  • Data Entry
  • Documentation & Reporting
  • Interpersonal communication

Languages

English
Native or Bilingual
German
Limited Working

Timeline

Caseworker II

Parkview Health
09.2024 - Current

Sales Associate

H&M Hennes & Mauritz
05.2022 - 08.2022

Campus Tour Guide

Indiana Tech
03.2022 - 06.2024

Bachelor of Arts - Psychology

Indiana Institute of Technology
Anthony Daniels II