Tony Kis
Schererville
Summary
Dynamic Operations Manager at American Signature Furniture with a proven track record in enhancing profitability through strategic inventory management and process improvements. Skilled in team leadership and customer relationship management, I successfully developed standard operating procedures that boosted profit margins and refined delivery performance standards for Value City Furniture and it's delivery partners. Multi-faceted pacesetter with high expectations for oneself and the entire team.
Overview
28
28
years of professional experience
Work History
Operations Manager
American Signature Furniture(Value City Furniture)
Calumet City, IL
03.2002 - Current
- Lead inventory management processes to enhance profitability and efficiency.
- Implemented cost-saving initiatives that significantly improved profit margins.
- Developed and refined standard operating procedures for all of American Signature's home delivery fleet.
- Tested, consulted I.T. Development, and rolled out trailer order management platforms and software for inventory ordering.
Landscaper
Ultimate Lawn Care
Schererville, IN
10.1997 - 02.2002
- Operated and maintained landscaping equipment, ensuring safety and efficiency during tasks.
- Collaborated with team members to execute planting, pruning, mulching, and mowing activities on diverse projects.
- Supported customer interactions by providing information about services, fostering positive client relationships.
Education
High School Diploma -
Crown Point High School
Crown Point, IN06-1999
Skills
- Team leadership
- Customer service
- Sales driven process management
- Company leading delivery performance(DSOE)
- Inventory management
- Operations oversight
- Customer relationship management
- Client relationships
- Strategic planning
- Client relations
- Process improvements
- Invoice processing
- Retail operations management
- Unsurpassed work ethic
Accomplishments
- Earned the “Delivery Store of Excellence” Title in [2018] Recertified quarterly and still holds this certification.
Timeline
Operations Manager
American Signature Furniture(Value City Furniture)
03.2002 - Current
Landscaper
Ultimate Lawn Care
10.1997 - 02.2002
High School Diploma -
Crown Point High School