Tony Kis
Schererville
Summary
Dynamic Operations Manager at American Signature Furniture with a proven track record in enhancing profitability through strategic inventory management and process improvements. Skilled in team leadership and customer relationship management, I successfully developed standard operating procedures that boosted profit margins and refined delivery performance standards for Value City Furniture and it's delivery partners. Multi-faceted pacesetter with high expectations for oneself and the entire team.
Overview
28
28
years of professional experience
Work History
Operations Manager
American Signature Furniture(Value City Furniture)
03.2002 - Current
- Lead inventory management processes to enhance profitability and efficiency.
- Implemented cost-saving initiatives that significantly improved profit margins.
- Developed and refined standard operating procedures for all of American Signature's home delivery fleet.
- Tested, consulted I.T. Development, and rolled out trailer order management platforms and software for inventory ordering.
Landscaper
Ultimate Lawn Care
10.1997 - 02.2002
- Operated and maintained landscaping equipment, ensuring safety and efficiency during tasks.
- Collaborated with team members to execute planting, pruning, mulching, and mowing activities on diverse projects.
- Supported customer interactions by providing information about services, fostering positive client relationships.
Education
High School Diploma -
Crown Point High School
Crown Point, IN06-1999
Skills
- Team leadership
- Customer service
- Sales driven process management
- Company leading delivery performance(DSOE)
- Inventory management
- Operations oversight
- Customer relationship management
- Client relationships
- Strategic planning
- Client relations
- Process improvements
- Invoice processing
- Retail operations management
- Unsurpassed work ethic
Accomplishments
- Earned the “Delivery Store of Excellence” Title in [2018] Recertified quarterly and still holds this certification.
Timeline
Operations Manager
American Signature Furniture(Value City Furniture)
03.2002 - Current
Landscaper
Ultimate Lawn Care
10.1997 - 02.2002
High School Diploma -
Crown Point High School