Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Anthony Morales

Winamac

Summary

Dynamic professional with extensive experience in customer service at Riverside Rentals. Excelled in providing detailed product information and support through online chat, email, and call center interactions. Skilled in payment management and team development, significantly enhancing customer satisfaction and support efficiency. Proven ability to train teams and manage digital communication platforms effectively.

Overview

1
1
year of professional experience

Work History

Customer Service

Riverside Rentals
06.2023 - Current
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Explained online self-help options to customers to promote additional and after-hours support choices.

Education

Associate of Science - Criminal Justice

Ivy Tech Community College of Indiana
Logansport, IN
06-2026

High School Diploma -

Winamac High School
Indiana
06-2024

Skills

  • Online chat and email
  • Call center experience
  • Payment management
  • Team training and development

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Gym Workouts

Timeline

Customer Service

Riverside Rentals
06.2023 - Current

Associate of Science - Criminal Justice

Ivy Tech Community College of Indiana

High School Diploma -

Winamac High School
Anthony Morales