Anthony Starr
Fort Wayne
Summary
Results-driven individual with exceptional communication and time management abilities. Extensive background in consultative sales and contract management, focusing on customer loyalty. Prepared to apply skills to enhance company performance. Acknowledged for consistent hard work and dependability.
Overview
7
7
years of professional experience
Work History
Manager
PowerUp Action Park
Fort Wayne
05.2023 - Current
- Supervised daily operations to ensure smooth customer experiences at the action park.
- Managed staff schedules and training programs for optimal team performance.
- Coordinated safety protocols and inspections to maintain a secure environment.
- Oversaw inventory management and equipment maintenance for operational readiness.
- Facilitated team meetings to promote collaboration and address operational challenges.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
Sales Representative
Verizon TCC
Fort Wayne
10.2020 - 09.2022
- Handled client deposits and transactions and updated billing information in company databases.
- Tracked sales numbers and issued progress reports to executives for review.
- Advised clients regarding accounts, pricing schedules and financing options.
- Generated leads and maintained lists of prospective customers.
- Called and met with regular and prospective customers to build long-term customer relationships and networks.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
Part Time Associate
Mikes Carwash
Fort Wayne
05.2019 - 11.2019
- Cultivated relationships to help drive business development efforts.
- Enhanced skill set and knowledge base through professional development opportunities.
- Answered questions and concerns regarding company products, services and prices.
- Greeted visitors upon arrival and directed guests to appropriate facility locations.
- Troubleshot minor problems and reported larger technical issues.
- Recorded customer transactions and filed receipts.
Education
Bachelor Of Arts (B.A.) - Business (Marketing)
University of Saint Francis
Fort Wayne, IN05-2027
Skills
- Sales Representation
- Account Servicing
- Prospecting and Cold Calling
- Converting Leads
- Closing Sales
- Client Development and Retention
- Consulting with Customers
- Suggestive Selling
- Corrective Actions
- Complex Problem-Solving
- Staff training
- Customer service
- Safety protocols
- Leadership qualities
- Shift scheduling
- Staff development
- Team leadership
- Employee onboarding
Timeline
Manager
PowerUp Action Park
05.2023 - Current
Sales Representative
Verizon TCC
10.2020 - 09.2022
Part Time Associate
Mikes Carwash
05.2019 - 11.2019
Bachelor Of Arts (B.A.) - Business (Marketing)
University of Saint Francis