Anthony Trevino
Indianapolis,IN
Summary
Collaborative Assistant Manager in Training at The Escape Game, skilled in employee engagement and staff training. Successfully enhanced team performance through effective mentoring and constructive feedback, fostering a positive work environment. Proven problem-solver with strong organizational skills, driving operational success and boosting employee retention.
Overview
3
3
years of professional experience
Work History
Assistant Manager in Training
The Escape Game
07.2022 - 11.2025
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Performed various front-line roles necessary for robust and effective operation.
Education
Bachelor of Science - Psychology
University of Houston
Houston, TX12-2025
Skills
- Employee engagement
- Interpersonal communication
- Staff training
- Problem-solving aptitude
- Organizational skills
- Customer service
- Employee coaching and mentoring
- Team leadership
Timeline
Assistant Manager in Training
The Escape Game
07.2022 - 11.2025
Bachelor of Science - Psychology
University of Houston