Anthony Wright

Flooring Sales Specialist

Lowes

10.2023 - Current

Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
Drove team revenue totals by bringing in top sales numbers.
Maintained in-depth understanding of all available brands and types of flooring available to customers.
Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
Discussed pricing, additional charges, and payment plans during sales process.
Increased customer satisfaction by providing personalized flooring solutions tailored to individual needs.
Developed a loyal customer base by consistently exceeding expectations and delivering outstanding service throughout the entire sales process.
Boosted sales revenue by implementing effective marketing strategies and promoting various flooring options.
Coordinated logistics for delivery and installation of flooring materials, ensuring a smooth process from start to finish.
Assisted customers with selecting appropriate floor types and styles.
Handled customer complaints professionally and effectively, turning potentially negative experiences into positive outcomes.
Demonstrated features of different floor options and overcame objections with knowledgeable responses.
Provided detailed product information to clients, enabling them to make informed decisions about their purchases.
Coordinated with install teams for on-time delivery of high-quality projects.
Optimized product arrangements to enhance visibility and accessibility.
Fostered lasting connections with clients, driving repeat engagements and recommendations.
Achieved specific goals related to credit card applications, donations and product promotions.
Handled monetary transactions to finalize customer sales.