Antoinique Cooper
Delivered strong customer service at Culvers and Savor by managing fast-paced orders, multitasking effectively, and supporting positive guest experiences.,Produced reliable results in lead roles through guest satisfaction, cash control, organization, and communication that kept service running smoothly.,Drove better teamwork and operational efficiency at Jack's Pizza by maintaining consistent food quality and cleanliness standards.
Work History
Cook
1 Year 4 Months- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Crew Member
6 Years 4 Months- Worked front counter, drive-thru and other areas.
- Accurately handled all payment transactions.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Head Hostess
- Supervised host team to maintain smooth guest flow and organized seating.
- Managed reservations, waitlists, and table assignments with accuracy and speed.
- Greeted guests professionally and resolved seating concerns with calm service.
- Coordinated with servers and managers to support efficient dining room operations.
- Greeted guests promptly and managed seating flow to maintain organized front-of-house service.
- Updated reservation system and waitlists to coordinate table assignments accurately.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Developed rapport with regular patrons to foster sense of community within establishment.
Education
High School Diploma - High School Teaching
Skills
Accomplishments
A transition from adolescence to adulthood for me was when I won the Girl Scout gold award, The highest honor available to Girl Scouts, which is achieved through an intense community service project. The general public is more familiar with the Eagle Scout designation, but the Gold Award is no less prestigious or difficult to achieve. I as an 8th grader going into my freshman year, decided to spend my entire summer, creating bedding and necessities with my own hands for the people in need at shelters. Due to my intense need to create and attention to detail while working i won my award and grew in education and community awareness.