ANTOLINE NATASHA RAYAPPAN

Successful IT Project Delivery Manager with proven expertise in managing and delivering e-Commerce technology projects, expertly handling needs across cross-functional teams, coordinating resources, and driving project life cycles from initiation to closure. Very strong communication and stakeholder management skills with a focus on delivering high-quality solutions that align with business goals.

Total IT Experience: 20 years 5 months

• Leading a team of 150+ members (project managers, developers, and technical experts) in executing 15+ concurrent IT projects.
• Successfully delivered projects ranging from migrations, feature implementations and enhancements
• Developed and maintained project plans, timelines, and budgets.
• Continuously monitor projects and ensure adherence to project goals and client expectations.
• Collaborated with cross-functional teams to define project scope, requirements, and objectives, ensuring alignment with business needs.
• Conducted regular status meetings, providing stakeholders with comprehensive project updates, risk assessments, and mitigation plans.
• Established and maintained strong client relationships, ensuring clear communication and managing expectations throughout the project lifecycle.

• Leading and managing a Java/ J2EE development team with Web customization done using HCL Commerce (Websphere Commerce Suite) V7 & V8.
• Involved in estimations of the product size using Component model techniques for the customer requirements.
• Involved in capturing the requirements from the clients and providing assistance for the design/ development of the same.
• Involved in content preparation for frameworks such as Spring 3.x, Struts 2.0 and Web concepts (Servlets) for the internal training program conducted for campus recruits of the organization
• Involved in code review and testing of the deliverable to meet quality.
• Implementing quality processes within the team in adherence to the quality processes.
• Led the project team in the CMMi DEV appraisal 2013 and was audited for the same.

• Active auditor performing project audits within the organization for various types of projects to validate the process compliance.
• Corporate Trainer for trainings on HCL Commerce (IBM WCS-WebSphere Commerce) (Business Users), Spring MVC and Struts frameworks

• You are a Gem Award for the project deliveries handled
• Star of the Quarter Award for Q1, FY14-15 for the internal project work and for delivering contents for the training needs.
• Successful completion of CMMi Level 5 Dev Appraisal Audit 2013 for two of the projects handled
• Client appreciations for every release handled as a Technical Lead.
• Received 'Pride' awards for the Aerospace projects.
• Very high and Consistent Customer Satisfaction Index (CSI) for every release.
• Brainbench Certified for Java 2.
• Appreciation for successful demonstration of the Knowledge Management Framework for Aerospace customer

Project: ECommerce Implementation of a Retail Customer, TCS Ltd, Aug 2012 – Oct 2014, Retail (eCommerce)

Role: Associate Consultant

As a project manager in the team, ensured the overall delivery of all customer requirements in the project, Involved in understanding customer requirements and in estimations, Assisted in induction of team members to the technology, As the technical lead to the team, responsible for providing the solution and design approach to the team., Aided in the overall development of business logic using IBM WCS V7, Coordinate and Communicate with the customers, Ensure the overall quality of the project, Participate in Teleconferences

Project: Risk Management and Risk Rating Workflows for Banking Major, TCS Ltd, Apr 2009 – Feb 2012, BFS (Risk Management in Banking)

Role: Technical Lead

As the technical lead to the team, responsible for providing the solution and design approach to the team., Aided in the overall development of business logic using a BRMS (JRules), Involved in development, review and testing of the deliverables., Coordinate and Communicate with the Onsite, Ensure the overall quality of the project. 

Project: Knowledge Management Framework for an Aerospace Major, TCS Ltd, Jan 2008 – Mar 2009, Manufacturing(Aerospace)

Role: Module Lead

As the technical lead to the team, responsible for providing the solution and design approach to the team., Involved in development, review and testing of the deliverables., Coordinate and Communicate with the Onsite, Ensure the overall quality of the project, Participate in Telecons

Project: Data Distribution portal for an Aerospace Major, TCS Ltd, Oct 2005 – July 2007, Aerospace

Role: Team Member

Involved in Software Development activities, Capturing and Understanding business process requirements, Analyzing the existing system and new requirements, Developing suitable solutions, alternatives and options for the building of the web application for the existing mainframe application, Conducting Unit, Functional and Integration Testing, Coordinate Onsite and Offshore development activities., Conducting reviews of the developed application (code walkthrough)., Implementation of new requirements in the customer environment, Updating technical documentation

Project: Teamcenter Applications – Production Support, TCS Ltd, Mobile Manufacturer of the US, July 2005 – Sept 2005, Mobile Manufacturing (PLM)

Role: Module Leader

Managing a team of 3 persons for the support., Imparting training of handling the system for production support., Preparation of the Known Error Database for handling problem reports., Frequent monitoring and health check of the servers., Communicating to clients of the solutions for the PRs and participating in their status calls., Meeting the SLAs for the client., 

Project: Product Data Management for the Aerospace Major, TCS Ltd, Feb 2004 – June 2005, Aerospace

Role: Team Member

Software Development activities, Capturing and Understanding business process requirements, Analyzing the existing system and new requirements, Carrying out impact, failure and interface analysis, Developing suitable solutions, alternatives and options, Generating Model & Method code for Teamcenter 3.1 customization and checking Customer’s coding standards, Conducting Unit, Functional and Integration Testing, Implementation of new requirements in the customers environment, Updating technical documentation.