Overview
Work History
Education
Skills
Languages
Timeline
Generic

Antonia Philippi

English Tutor
Berlin,BE

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Yahnaikadhu Eco-Resort
03.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

English as a Second Language Teacher

Self-employeed
04.2023 - Current
  • Educated students in basics of English grammar and conversational speaking.
  • Created new lesson plans based on course objectives.
  • Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
  • Gave one-on-one attention to each student while maintaining overall focus on entire group.

Fruit Seller

Local Markets
05.2021 - 09.2021
  • Enhanced customer satisfaction by providing personalized service and product recommendations.
  • Provided exceptional customer service, addressing concerns promptly and courteously.
  • Trained new team members on best practices in fruit handling, merchandising, and customer interaction techniques.
  • Optimized product rotation methods to minimize waste while maintaining the highest quality standards for customers.
  • Ensured consistent fruit quality by conducting regular inspections and removing damaged products.
  • Boosted sales revenue by effectively displaying and promoting seasonal fruits.
  • Educated customers on fruit selection, storage, and preparation techniques for an improved experience.

Social Worker

Friends of Camphill India
08.2019 - 01.2021
  • Supported clients and families with empathy and compassion during difficult times.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Adhered to company requirements for patient interactions and care standards.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Provided high level of physical support by lifting, adjusting, and moving clients.

Cashier Assistant

Bio Company SE
01.2018 - 06.2018
  • Met customer needs through polite, friendly and attentive service.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
  • Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
  • Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
  • Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.

Education

CELTA Certificate - Teaching English To Speakers of Other Languages

Polyskills GmbH, International House Frankfurt
Frankfurt, Germany
05.2001 -

High School Diploma -

Hans-und-Hilde-Coppi Gymnasium
Berlin, Germany
05.2001 -

Skills

Administrative Support

Languages

English
Bilingual or Proficient (C2)
German
Bilingual or Proficient (C2)

Timeline

Administrative Assistant

Yahnaikadhu Eco-Resort
03.2024 - Current

English as a Second Language Teacher

Self-employeed
04.2023 - Current

Fruit Seller

Local Markets
05.2021 - 09.2021

Social Worker

Friends of Camphill India
08.2019 - 01.2021

Cashier Assistant

Bio Company SE
01.2018 - 06.2018

CELTA Certificate - Teaching English To Speakers of Other Languages

Polyskills GmbH, International House Frankfurt
05.2001 -

High School Diploma -

Hans-und-Hilde-Coppi Gymnasium
05.2001 -

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Antonia PhilippiEnglish Tutor