Antonio Brown
Gary
Summary
Motivated individual with experience in customer service and sales management .Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Goal-oriented Successful Sales Manager that took a failing store and made it profitable . 5 + years of experience in Sales industry. Known professionally for coordinating sales personnel to promote workplace morale and productivity. Highly skilled in account maintenance and customer service.
Overview
11
11
years of professional experience
Work History
Vacation Sales Manager
Hilton Grand Vacations
Portage
04.2024 - Current
- Leading Sales Team- Supervising, motivating, and guiding sales representatives.
- Setting Sales Goals*: Establishing sales targets, quotas, and strategies.Sales Performance Analysis*:
- Monitoring sales metrics, analyzing data, and adjusting strategies.
- Training and Development*: Coaching sales teams, providing training, and developing sales skills.
- Team Management*: Recruiting, onboarding, and managing sales team members.
- Reporting and Communication*: Providing sales performance reports to senior management.
Senior Sales Representative
Bluegreen Vacations
11.2021 - Current
- Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
- Identified customer needs by asking appropriate, open-ended questions.
- Developed exceptional interpersonal, speaking and listening skills from talking with both customers and upper management.
- Maintain a H.P.P. Of 6
Brand Ambassador
Multiple Companies/Locations
05.2018 - 03.2021
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Greeted customers warmly and pleasantly answered inquiries.
- Maintained clean, organized and professional work environment.
- Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
- Worked with team to achieve sales goals for products.
Outdoor Sales Representative
AT&T
09.2016 - 03.2018
- Worked outdoors in weather conditions to care for plants and serve customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
Asst. Plant Manager
Tredroc Tire Service
06.2014 - 08.2016
- Hit daily quota of production while managing a team of skilled workers .
- Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
- Led, trained and coached plant staff to facilitate high levels of productivity and quality.
- Optimized processes to maximize efficiency.
- Implemented useful inventory management and tracking systems to reduce costs and improve operations.
- Directed employees and related programs to maximize team productivity and facility output.
- Enforced health and safety protocols to promote safe working environment.
- Prepared and maintained production reports and personnel records.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
Education
Some College (No Degree) - Industrial Technology
Ivy Tech Community College
Gary, INSkills
- Regional Sales and Support
- Territory Assignments
- Providing Feedback
- Export Compliance
- Sales Goals
- Selling Techniques
- Customer Support
- Employee Management
- Persuasive Negotiations
- Serve Customers
- Promote Products
- Staff Training
- Client Rapport-Building
Timeline
Vacation Sales Manager
Hilton Grand Vacations
04.2024 - Current
Senior Sales Representative
Bluegreen Vacations
11.2021 - Current
Brand Ambassador
Multiple Companies/Locations
05.2018 - 03.2021
Outdoor Sales Representative
AT&T
09.2016 - 03.2018
Asst. Plant Manager
Tredroc Tire Service
06.2014 - 08.2016
Some College (No Degree) - Industrial Technology
Ivy Tech Community College