Antonio Huizar
West Lafayette,IN
Summary
Dynamic Bilingual Logistics Analyst with years of experience handling incoming calls, resolving customer issues, inputting orders and processing shipments. Native English speaker and fluent in Spanish. Dedicated to maintaining highest customer satisfaction while processing large volumes of calls in busy environments. Experienced customer service professional bringing knowledge of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about various regulations and standards. Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Dedicated Warehouse Team Member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker who consistently arrives early and stays late to get deadline-oriented jobs complete as needed. Resourceful Associate able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Listed above are some past experiences and tasks via previous workplaces. Acquired certification in supply chain management and logistics and would really love to work in a place where I can really grow and create a career using the knowledge about this field. Employers, if you are looking for a well-rounded, driven, and eager to grow young talent, I promise you this is the candidate for you. Will complete any task given with perfection and by the most efficient and productive way as possible. Following this section will be my personal skills, work history, and education.
Overview
5
5
years of professional experience
Work History
Logistics Analyst
Trigo SCSI
04.2023 - 08.2024
- Handled high-volume paperwork such as BOL's, POD's, PO's, etc. and collaborated with administrators to resolve invoicing and shipping problems.
- Managed vendor relationships to ensure timely delivery of goods and services while maintaining cost effectiveness.
- Reduced transportation costs, coordinating optimal shipping routes and negotiating carrier contracts.
- Conducted thorough data analysis, providing valuable insights for strategic decision-making in logistics operations.
- Coordinated resolution of issues with warehouses, customers, suppliers, and carriers.
- Developed performance metrics to track key logistics indicators, providing valuable insights for continuous improvement efforts.
- Evaluated supplier performance and initiated corrective actions when necessary, fostering strong relationships with vendors.
- Improved supply chain efficiency by analyzing data and identifying areas for process improvements.
- Conducted regular audits of warehouse operations, ensuring proper procedures were followed and maintaining compliance with regulatory requirements.
- Collaborated closely with sales teams to ensure accurate forecasting of demand needs and timely production scheduling.
Associate
Walmart
11.2021 - 03.2023
- Worked varied hours, days, nights and weekends as business needs dictate.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
- Worked safely around moving machinery.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Performed inventory control, such as counting and stocking merchandise.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Operated RF scanners to track merchandise and verify contents of containers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Managed customer relations and customer service through daily communication and interaction.
Shift Leader
Dunkin'
02.2021 - 11.2021
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained well-organized workplace to keep work consistent.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked flexible schedule and extra shifts to meet business needs.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Mentored kitchen staff to prepare each for demanding roles.
- Trained new employees and delegated daily tasks and responsibilities.
Shift Leader
McDonald's
02.2019 - 02.2021
- Worked in team environment to maintain high levels of productivity.
- Enhanced team efficiency and multitasking abilities by effectively using machinery and equipment
- Organized materials, tools and equipment to supply team members.
- Maintained well-organized mise en place to keep work consistent.
- Mentored kitchen staff to prepare each for demanding roles.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Provided first class customer service to meet deadlines with guaranteed satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Education
Certificate - Supply Chain Management & Logistics
Ivy Tech Community College of Indiana
Lafayette, IN05.2022
High School Diploma -
William Henry Harrison High School
West Lafayette, IN05.2020
Skills
- Bilingual [Spanish]
- Microsoft Excel
- Shipping and Receiving
- Warehouse Management
- Logistics Coordination Knowledge
- Transportation Management
- Analytical Thinking
- Inventory Management
- Purchase Orders
- Customer Service
- Time Management
- Computer Skills
- Attention to Detail
- Data Entry
- Supply Chain Operations
- Invoicing and shipping documentation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Logistics Analyst
Trigo SCSI
04.2023 - 08.2024
Associate
Walmart
11.2021 - 03.2023
Shift Leader
Dunkin'
02.2021 - 11.2021
Shift Leader
McDonald's
02.2019 - 02.2021
Certificate - Supply Chain Management & Logistics
Ivy Tech Community College of Indiana
High School Diploma -
William Henry Harrison High School
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