PERSONAL ATTRIBUTES - Have experience in designing, developing and delivering training material; developing a training strategy and understanding of different training methods and channels - Experience in linking training to performance and quality - Experience in carrying out Training Needs Analysis - Able to communicate ideas and instructions to staff at all levels in a clear and concise manner. - Experience in analysing a business problem and working with multiple stakeholders and subject matter experts to develop a solution to resolve it - Strong interpersonal and presentation skills - experience working with a multi-cultural organisation - Advanced or proficient level of Microsoft Office skills, Power Point and Excel in particular
Hi, I’m
Antony Antony
CHENNAI
Summary
Overview
20
years of professional experience
1
Certification
Work History
Ritech Solutions
Training Head
05.2018 - Current
Job overview
- Provided need -based customized training solutions for companies to meet their business and individual goals
- Identifying the pain points in business from the stakeholders and the participants and design the training content
- Co-ordinate with learning partners to source out resource persons for the successful execution of the training programs
- Calendarizinng the training programs and plan out customized training plans for clients
- Maintaining the training budget and vendor management.
Ecosmos Soutions
Training and Development Manager
01.2017 - 01.2018
Job overview
- Managed the end to end training vertical in the space of: a) overall communication and process delivery
- B) Leadership and behavioural training
- Team Management role- Managed 4 Quality analysts, 3 trainers and 2 Team leads
- Collaborating with the HR in organizing the Induction programs and Organizational
- Behaviour initiatives for the employees and the organization
- Collaborating with Managers to assess the Departmental Training needs
- Incorporating different methodologies in the classroom learning and the virtual space.
NIIT
Learning and Development Specialist
01.2013 - 01.2017
Job overview
- Spearheaded and managed end to end Leadership and Behavioral training workshops for frontline associates, HRs mangers and Project owners in
- In Team building,
- Positive thinking,
- Customer service,
- Emotional intelligence
- SWOT analysis Interpersonal skills, critical thinking design thinking, negotiation skills,
- Transactional analysis,
- Time management and leadership skills
- Process improvement and Project management of key accounts like customer service, sales, healthcare and insurance
- Co-ordinated with HR to conduct Induction and New Hire Training programs
- Participated in framework creation, design (Modules, Events, E-Learning, Classroom, workshops etc.).
Concentrix
New hire Trainer
01.2012 - 01.2013
Job overview
- Delivered new employee onboarding and training sessions on Voice and accent, soft skills, customer service , communication skills and cultural thinking and awareness
- Assessed skill gaps for tenured employees and developed training courses to meet identified needs
- Managed new employee orientation training process for more than 200 employees each year
- Review and edit training materials for accuracy and compliance to business and current trends
- Co-assisted the HR to build the competency skill sets for new hiring initiatives across different levels of hierarchy
Yogam
Training Head
01.2008 - 01.2012
Job overview
- Provided training in communication, written and spoken English, Interview tips, personality development
- Organized sessions on Public speaking and addressing an audience
- Trained participants on cultural differences and corporate etiquette
- Personality Development Training for self-improvement of individuals.
Aviva Life Insurance
Quality Analyst
01.2006 - 01.2008
Job overview
- Provide sales training for Life Insurance and pension policies procurement
- Call monitoring and feedback to reps and categorizing them as amber, red and green
- Provide one-on coaching and batch feedback sessions to improve CSAT and quality initiatives.
Education
BA from English
01.2002
University Overview
St Francis De Sales School
SSC
01.1998
University Overview
St Francis De Sales School
HSC
01.1996
University Overview
Skills
- Skills and Techniques:
- Current knowledge of effective learning and development methods
- Familiarity with e-learning platforms and practices
- Experience in project management and budgeting
- Proficient in MS Office and Learning Management Systems (LMS)
- Excellent communication and negotiation skills; sharp business acumen
- Ability to build rapport with employees and vendors
- Ability to plan, multi-task and manage time effectively
- Create TTT plans and monitored the progress of trainers through virtual and classroom
- Training platforms
- Capabilities
- Good inter-personal skills within the organization and with the clients
- Good organizational and management skills
- Good in competency mapping and deriving the skill matrix across competencies
- Trained and honed the training skills of the new trainers
- Skills:
- Written and oral communication
- Good Team player
- Leadership and management skills
- Sales Training
Accomplishments
Accomplishments
- Date of Birth: 10/12/1979
- Mobile : 6382539254
- Description:
- Develop and implement learning strategies and programs
- Designed e-learning courses, career plans, workshops and more through LMS
- Maintain budgets and relationships with vendors and consultants
- Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
- Design and deliver e-learning courses, workshops, and other training programs
- Monitor and evaluate the training program's effectiveness, success, and ROI periodically and report on them
- Manage the training budget
- Content design and curation - for its relevancy and current importance
- Career -Pathing and succession planning - for enabling the lateral and vertical progression of employees
- Vendor management and building good empathetic relationships with them
- Organize and co-facilitate learning workshops with vendor managers
- Identify potential future leaders in the organization and put them on a Management enhancement program
- Conducted and Managed Training programs and workshops in:
- Leadership skills
- Behavioural skills
- Organizational Development and Behavioral change in the Organization
- Communication and soft skills
Certification
Certified communication Trainer by NIIT.
Certified business communication trainer by British Council
Certification in Organizational Development
Certified in Customer Service training through a program called MAGIC (making a great
impact on Customers).
Additional Information
Additional Information
- 15/07/2020
Languages
English
Proficient
C2
Timeline
Training Head
Ritech Solutions
05.2018 - Current
Training and Development Manager
Ecosmos Soutions
01.2017 - 01.2018
Learning and Development Specialist
NIIT
01.2013 - 01.2017
New hire Trainer
Concentrix
01.2012 - 01.2013
Training Head
Yogam
01.2008 - 01.2012
Quality Analyst
Aviva Life Insurance
01.2006 - 01.2008
BA from English
St Francis De Sales School
SSC
St Francis De Sales School
HSC
Similar Profiles
Elion SelimajElion Selimaj
SOFTWARE DEVELOPER at RITECH SOLUTIONSSOFTWARE DEVELOPER at RITECH SOLUTIONS
Esmoza ElshaniEsmoza Elshani
Software Engineer at RitechSoftware Engineer at Ritech
OLGERT ELEZIOLGERT ELEZI
Software Engineer at RITECH SOLUTIONSoftware Engineer at RITECH SOLUTION
Sri Ranjith SSri Ranjith S
Splst, Development at Standard Chartered BankSplst, Development at Standard Chartered Bank
DEVENDRAN MUTHUKUMARAMANIDEVENDRAN MUTHUKUMARAMANI
Blockchain Technical Project Manager at Casper AssociationBlockchain Technical Project Manager at Casper Association