Antony Ashily
Bangalore
Summary
A competent professional with over 20 years of qualitative experience in Operations and Training. Have always had a singular focus on delivering optimal results and business value in high-growth environments through strategic people and business planning, MiS Management, detailing around the PnL, budgeting, and stakeholder management. Diverse industry and functional expertise with a commitment to building people capabilities, process execution, driving guest experience, and consistent profitability.
Overview
20
20
years of professional experience
5
5
Languages
Work History
General Manager – Operations | South
DIL (KFC)
10.2018 - 09.2023
- Responsible for the Brand and its expansion in Telangana, Kerala, AP, and Karnataka
- Expand the Brand Presence, finalize sites, approve layouts, track progress, and ensure timely blockbuster openings
- Manage overall operations and be responsible for effectively and successfully managing labor productivity, quality control, and a healthy bottom line
- Weekly, fortnightly, and Monthly review of the PnL and data
- Utilize financial data to improve profitability
- Prepare and control operational budgets.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Sr Regional Coach
Yum Restaurants India, KFC
12.2016 - 10.2018
- Responsible for 17 KFC stores spread over 10 locations
- Ensure services are being delivered to the highest possible standard in the region, consistent with the organizational strategy, policy, and procedures
- Keep teams motivated, resolve conflicts make decisions that build better top & bottom lines Analyze patch performance and provide feedback, guidance, training, and encouragement to impact results.
Training Manager - Equity
Yum Restaurants India, KFC
11.2015 - 12.2016
- Responsible for training in 108 KFC Stores spread over 6 States
- Handle a team of 7, including Field trainers and one Training Manager
- Prepare guidelines and Execute programs that protect brand standards and drive sales & profit
- Support in people planning and retention using tools and processes outlined by the organization
- Own customer experience matrixes in the stores.
Market Training Manager – Andhra Pradesh & Telangana State
Yum Restaurants India, KFC
07.2011 - 11.2015
- Primarily accountable for Process and Cultural Training for the region
- Supervise and monitor a team of 6 Field trainers for the training needs of 33 stores in both Andhra Pradesh and Telangana across multiple levels
- Evaluate instructor performance and the effectiveness of training programs by providing recommendations for continuous improvement
- Calibration and validations of SOPs for both existing and new stores
- Evaluation of candidates nominated for Internal Development Programs, Internal Job postings
- Conducting periodical process audits and Gap Analysis & devise necessary corrective action.
Training manager
Hyderabad Marriott Hotel & Convention Center and Courtyard by Marriott
08.2009 - 07.2011
- Identifying the educational needs of Associates, developing formal, educational, or training programs or classes, and teaching
- Network with local organizations to source candidates for current or future openings
- Ensure coordination and facilitation of new hire orientation program to generate a positive first impression for associates and emphasize the importance of guest service in Marriott culture; ensure attendance of all new hires and participation of the leadership team
- Identify performance gaps and work with managers to develop and implement training to improve performance.
Asst Manager, Training
Fortune Select JP Cosmos / Fortune Park JP Celestial
07.2008 - 07.2009
- Coordinate and conduct training and Inductions for all levels of employees in the hotel
- Conduct Training Need Analysis to prepare training schedule and Modules
- Initiating, coordinating, and evaluating Cross Exposure Training.
Lecturer, Department of Hotel Management
T. John Group of Institutes
07.2007 - 07.2008
- Class Coordinator of the Fourth Semester, handling Front Office Theory and Practical Sessions
- Conduct Food and Beverage, Production classes
- Participated and presented a paper in an International seminar 'Responsible Ecotourism'.
Course coordinator
Naipunnya Institute of Hotel Management
09.2005 - 06.2007
- Led a Team of Six Lecturers and oversaw the smooth functioning of the Department
- Coordinate with the university regarding Examinations and Syllabus
- Ensure proper completion of syllabus.
Chef de Partie
Taj Malabar
06.2003 - 09.2005
- Responsible for operating the coffee shop 'Pepper', a 65-cover multi-cuisine restaurant
- Ensure high standards of sanitation and cleanliness are maintained throughout the kitchen
- Safeguard all Kitchen employees by implementing training to increase their knowledge about safety, sanitation, and accident prevention principles
- Handle schedules and coordinate the work of kitchen employees to ensure that the kitchen is adequately staffed and functions smoothly.
Education
Senior Management Program -
IIM, Kozhikode
12.2022
Masters in Tourism Management -
Madhurai Kamraj University
05.2015
Hotel Management, Catering Technology - undefined
Naipunnya Institute of Management Technology
Pre Degree - undefined
MG University
High School Diploma -
PPEC
04.2001 - 04.1998
Skills
Budget Development
Trainings Workshops
- Completed “Senior Management Program”, a 12-month course from IIM, Kozhikode
- Certified Heartstyles Trainer, Yum Core Training program.
- Completed “Finance for Decision Making” from IIM, Bangalore.
- Certified in High Impact Coaching, core training (ABR, TPWY, HWWT2, Leading for Performance), Yum! India
- Development College and Design Workshop, Yum India
- Taskforce to Marriott Jaipur to orient the Leadership Team.
- Attended Management Training of Marriott: Foundations of Leadership, Effective Training Skills and Developing You Developing Others
Professional Snapshot
Spearheaded the KFC brand for DIL in the South (Kerala, Telangana, Karnataka, and AP). Led the brand growth in the South, for KFC by opening 70+ stores every year. Turnaround the Top line and Bottom line through a detailed line-wise understanding of the PnL. Led operations of KFC in Kerala, Mangalore, Manipal, and Mysore when with Yum. Led Alchemist Project for Yum and contributed to turning around 12 underperforming stores. Successfully tested and rolled all calendar initiatives to achieve positive same-store growth also partnered with the local marketing initiatives to drive consistent consumer experience. Partner in driving Ops simplification and digitisation leading to improved efficiency and margins
Personal Information
- Date of Birth: 11/09/82
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
General Manager – Operations | South
DIL (KFC)
10.2018 - 09.2023
Sr Regional Coach
Yum Restaurants India, KFC
12.2016 - 10.2018
Training Manager - Equity
Yum Restaurants India, KFC
11.2015 - 12.2016
Market Training Manager – Andhra Pradesh & Telangana State
Yum Restaurants India, KFC
07.2011 - 11.2015
Training manager
Hyderabad Marriott Hotel & Convention Center and Courtyard by Marriott
08.2009 - 07.2011
Asst Manager, Training
Fortune Select JP Cosmos / Fortune Park JP Celestial
07.2008 - 07.2009
Lecturer, Department of Hotel Management
T. John Group of Institutes
07.2007 - 07.2008
Course coordinator
Naipunnya Institute of Hotel Management
09.2005 - 06.2007
Chef de Partie
Taj Malabar
06.2003 - 09.2005
High School Diploma -
PPEC
04.2001 - 04.1998
Senior Management Program -
IIM, Kozhikode
Masters in Tourism Management -
Madhurai Kamraj University
Hotel Management, Catering Technology - undefined
Naipunnya Institute of Management Technology
Pre Degree - undefined
MG University
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