Having hands-on experience in Operation administration and people handling, I look for a challenging position where I can exhibit my skills and excel to the next level, and be a part of an active contributing member for the betterment of the organization.
Overview
1
1
Language
4
4
Certifications
13
13
years of professional experience
Work History
Branch Managing Partner
Kotak Mahindra Life Insurance Company Limited
08.2022 - Current
Senior Managing Partner leads the Agency Partners with various aspects to extend the business and enlarge the team players. Organizing the various activities to build the strong, profitable unit and setting the goal to the partner.
Managed agency partnerships to enhance business growth.
Recruited business partners and life advisors to expand the team.
Organized carrier and business opportunity programs to attract talent.
Conducting various activities to generate the leads for business procurement.
Assisting partners to log in the NB. And tracking it to convert within the TAT.
Ensuring the client has to get the document (PB) with the stipulated time.
Establish and implement departmental policies, goals, objectives, and procedures.
Creating, managing and analyzing performance data and other information.
Encouraging, identifying and developing best practice strategies.
Maintaining client database to generate the business from existing sources.
ZONAL OPERATION MANAGER
Bajaj Capital Insurance Broking Limited
04.2016 - 08.2022
Operations manager with experience of successfully coordinating the activities of various departments, Comfortable working with people of all levels and having an excellent commercial approach to solving problems and developing business operation processes. Having proven people management skills, with the ability to manage performance and motivate staff on an individual and team level.
Managed team of over 100 employees in fast-paced work environment.
Ensure that the day-to-day in operations and sales process have run smoothly.
Establish and implement departmental policies, goals, objectives, and procedures.
Created, managed, and analyzed performance data to identify trends and drive improvements.
Encouraging, identifying and developing best practice strategy.
Organizing the service campaign to maintain the renewal persistence to the standard benchmark.
Assisting with the cancellation department to retain the clients.
Handling the customer’s query.
Conducted regular meetings and training sessions to enhance sales show rates.
Maintained database of all banking transactions.
Conducting audit to understand the loopholes from process and system structure.
GENERAL & OPERATIONAL ADMINISTRATOR
Emrill Services L.L.C & Emaar Projects
09.2013 - 03.2016
Implementing disciplinary standards for minimizing violation of rules and regulations.
Systematized CRM (Client Review Management) assignment to enhance organization and tracking.
Standardize the site waste management system.
Processed payroll for employees, ensuring accuracy and compliance with regulations.
Implementing the health and safety procedures to the operational region.
Conducting the spot campaign to AOR.
Liaised with local authorities (Dubai Police, Dubai Municipality, and DEWA) to conduct site operational risk assessments.
Coordinating with Bid & winning team for new site appraisal
IT TECHNICAL RECRUITER
247 Headhunting
03.2013 - 08.2013
Sourced candidates aligned with client requirements to enhance recruitment process.
Screened candidate profiles to identify qualified applicants for client roles.
Updates are to be given to the client regarding requirements.
Education
Master of Computer Applications -
Bishop Heber College
01-2012
Bachelor of Information Technology - undefined
Christhu Raj College
01-2009
Skills
Programming in C, C, JAVA, AspNet, VBNet, and Html
Operating System: Windows Xp, Vista, 2007, Linux, Cent Os
Office Suite: MS Office 2003, 2007, 2010
Data Bases : SQL Server 2000,MS Access
Environment : MS Visual Studio 2008
Accomplishments
Participated in College Level Seminar
Got second prize in Skit & MIME in the Intra-college competition
Certification
Successful completion of an international certified course in “Dubai Protective System” at Dubai Police Academy.
Timeline
Branch Managing Partner
Kotak Mahindra Life Insurance Company Limited
08.2022 - Current
ZONAL OPERATION MANAGER
Bajaj Capital Insurance Broking Limited
04.2016 - 08.2022
GENERAL & OPERATIONAL ADMINISTRATOR
Emrill Services L.L.C & Emaar Projects
09.2013 - 03.2016
IT TECHNICAL RECRUITER
247 Headhunting
03.2013 - 08.2013
Bachelor of Information Technology - undefined
Christhu Raj College
Master of Computer Applications -
Bishop Heber College
Declaration
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars. Date: Place: Yours truly Antony Prabakar.A