Hi, I’m
Antony Pradeep
Branch Manager
Bangalore,KA
Summary
Experienced with a demonstrated history of working in the Education, Real Estate, IT and Management industry. 16+ years of proven Professional with unique management experience across Retail, Corporate operations in Sales and Business Development, strategic planning and new market development, professional services and day-to-day business operations and budgeting. Provide leadership and innovation that creates and distributes profitable solutions in new and growth-orientated market segments.
Working closely with prospect, pitch & close new business. Gaining a strong knowledge and understanding of a clients' brand and products. Organizing weekly team meetings with staff, directors and senior managers. Involved in the day to day management of clients. Participation in team building and sales training events. Performance monitoring of account executives and account teams. Address client concerns and ensure the resolution of issues in a timely manner. Maintaining contact with clients - giving them regular updates. In charge of budgets and administration. Oversee existing campaigns to grow key accounts. Delivering ongoing market analysis and assessment of competitors. Retain accounts through the development of strong relationships with key decision makers.
Overview
17
years of professional experience
4
Languages
Work History
S Square Technologies
Branch Manager
09.2024 - 09.2025
Job overview
- Managed daily operations of the technology training branch, ensuring smooth execution of SAP, AI & ML, Python, Java, Scrum and Project Management programs.
- Built, led, and coached a diverse team of instructors and administrative staff, fostering a collaborative and productive work environment.
- Oversaw recruitment, training, and onboarding of new trainers; enhanced instructional quality through effective mentoring and development programs.
- Developed and implemented strategic plans to drive enrolments and course completion rates, achieving and exceeding monthly revenue and growth targets.
- Ensured exceptional customer service for students; resolved complaints, collected feedback, and continuously improved service quality.
- Monitored budget, managed financial reporting, and controlled operational costs to maximize branch profitability.
- Coordinated marketing campaigns targeting prospective students for technology certifications and project management credentials.
- Maintained compliance with regulatory and company standards in training delivery, audit processes, and data management.
- Established strong relationships with industry partners for student placements and collaborated on curriculum upgrades to meet marketplace needs.
- Leveraged CRM tools and digital platforms to track student engagement and drive branch operational efficiency.
- Reported branch performance metrics and presented actionable insights to senior management, supporting business growth decisions.
- Implemented best practices from SAP, AI, and Project Management fields to enrich course offerings and elevate branch reputation.
Knowledgehut Solutions Pvt Ltd
Senior Manager
06.2018 - 08.2024
Job overview
- Developed and implemented organizational strategies to achieve business goals and enhance profitability.
- Aligned team objectives with the company's mission and vision to ensure sustainable growth.
- Managed and mentored cross-functional teams, fostering a culture of high performance and collaboration.
- Conducted performance reviews, identified skill gaps, and provided targeted training for continuous team improvement.
- Directed end-to-end program management for professional training and certification courses from (Scrum Alliance, Scrum.org, PMI, Scaled Agile, Axelos, IIBA, Scrum.Inc, FSD, Data Science, SAP etc).
- Ensured on-time delivery of high-quality training programs, meeting or exceeding client expectations.
- Built and maintained strong relationships with corporate clients, trainers, and internal stakeholders.
- Acted as a key point of contact for resolving escalations and ensuring client satisfaction.
- Spearheaded initiatives to expand the company's service offerings and market presence.
- Identified and pursued opportunities for partnerships, collaborations, and new revenue streams.
- Streamlined workflows and processes to improve operational efficiency and reduce costs.
- Implemented quality assurance measures to maintain high standards in service delivery.
- Monitored budgets, forecasts, and financial performance metrics to achieve cost efficiency.
- Presented financial and operational reports to senior leadership.
- Contributed to curriculum design and content development for professional courses.
- Delivered strategic training sessions to corporate clients, focusing on enterprise transformation and Agile practices.
DS Max Properties Pvt Ltd
Project Manager
10.2015 - 01.2018
Job overview
- Convincing prospective clients that our organization is the right one to meet up their requirement.
- Manage our client base through excellent follow up on leads for existing and new clients.
- Sending out details of new properties on the market to people in our database.
- Working actively on the scheduled appointments and showing buyers around a property.
- Providing guidance to buyers in purchasing property for the right price under the best terms.
- Determining clients' needs and financial abilities to propose solutions that suit them.
- Intermediate negotiation processes, consult clients on market conditions, prices, legal requirements, and related matters ensuring a fair and honest dealing.
- Generate leads through canopy activities and other promotional activities.
- Cultivating excellent knowledge about real estate markets and best practices.
Monster.com India Pvt Ltd
Account Manager
07.2013 - 09.2015
Job overview
- Develop and expand new business.
- Create and manage pipeline and territory coverage plan.
- Demonstrating business acumen, strong knowledge of all of Monster products with the result of earning the respect to be viewed as a trusted business advisor.
- Identify account trends and training needs.
- Send targeted communication to territory and to customers.
- Supporting customers during the implementation of contracts and throughout the relationship; seeking customer feedback; taking responsibility for customer satisfaction and loyalty.
- Develop executive summary of Monster usage/review quarterly with decision maker.
- Prioritize accounts depending on greatest potential for increased sales.
- Cultivate relationships, laterally and above the primary contact.
- Coordinate activities with other Monster WW divisions to cross-sell solutions.
- Building effective working relationships with internal and external partners; Work with customer relations to support customer.
- Using appropriate interpersonal styles to establish effective relationships; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.
- Building, developing and managing qualified sales funnel of opportunities.
- Responsible for achieving a quarterly sales goal and an annual sales quota.
IndiaMart Intermesh Limited
Team Lead
02.2011 - 07.2013
Job overview
- Mapping new clients.
- Renewing the clients as per the base given in the quarter.
- Client Servicing.
- Organizing events related to each segment & attending trade fairs.
- Up sell from the given data.
- Training & Development with the clients.
- Achieve the given target quarterly.
- Handling the team & achieve the team target.
- Individual contribution to the organization.
- Taking references from the existing clients & building RAPO with clients.
Tata Tele Services Limited
Sales Executive
10.2008 - 02.2011
Job overview
- Generate new leads through cold calls, web research, tradeshows, and networking.
- Products and services demo presentation to customers and providing cost cutting solutions depending as per their demands.
- Built and maintained customer relationships by regular services and solutions which led to many referrals and new customers.
- Maintained cordial relationship with other departments in the company.
Education
Kuvempu University
B.COM
01.2008
PU Board
Pre University Education from Commerce
01.2005
Skills
Excellent account management skills
Accomplishments
- Handled Team Lead responsibility in managing the team and assigning the work within team.
- Organized Management Event during Academic in 2008.
- Received Captain Cool Award in 2024 from upGrad Knowledgehut for exceptional performance for the year 2023-2024.
- Have performed management role as Sr.Manager in terms of achieving both Quality and Productivity.
Personal Information
- Age: 39
- Marital Status: Married
References
References shall be provided on request.
Timeline
Branch Manager
S Square Technologies
09.2024 - 09.2025
Senior Manager
Knowledgehut Solutions Pvt Ltd
06.2018 - 08.2024
Project Manager
DS Max Properties Pvt Ltd
10.2015 - 01.2018
Account Manager
Monster.com India Pvt Ltd
07.2013 - 09.2015
Team Lead
IndiaMart Intermesh Limited
02.2011 - 07.2013
Sales Executive
Tata Tele Services Limited
10.2008 - 02.2011
PU Board
Pre University Education from Commerce
Kuvempu University
B.COM