Hi, I’m
ANU ANTONY
Thrissur
Summary
To achieve the organizational objective by putting my sincere effort for the success of organization.
Overview
3
years of professional experience
3
Languages
Work History
Elavoor Service Co-operative Bank Ltd No.1009
Junior Clerk/cashier
12.2021 - Current
Job overview
- Facilitated smooth communication between departments by promptly responding to phone calls and emails.
- Supported senior staff with daily administrative duties including scheduling appointments, managing calendars, and preparing documents.
- Maintained strict confidentiality of sensitive information while managing files and records accurately.
- Performed data entry tasks diligently ensuring accuracy of entered information leading to correct record-keeping practices.
- Prepared professional correspondence on behalf of management for both internal communications and external clients or partners.
- Maintained updated contact lists for easy access to crucial information helping facilitate seamless communication within the organization.
- Provided clerical assistance to senior staff, such as arranging meetings, making copies, and answering emails.
- Contributed to team success by consistently meeting deadlines for all assigned tasks and projects.
- Improved customer satisfaction by addressing inquiries professionally and providing prompt assistance.
- Maintained complete and accurate files in both physical and digital formats.
- Conducted research supporting various department initiatives resulting in well-informed decision-making processes.
- Enhanced office efficiency by organizing and maintaining accurate filing systems.
- Completed ad-hoc assignments as requested demonstrating flexibility adaptability within the fast-paced work environment.
- Calculated accurate Type values using mathematical skills and appropriate tools.
- Provided exceptional customer service at the front desk by greeting visitors warmly and directing them accordingly.
- Received and processed payments, updated accounts and issued receipts.
- Assisted in budget management, monitoring expenses, and reducing costs through efficient resource allocation.
- Developed strong relationships with vendors ensuring timely delivery of products while negotiating favorable pricing terms when possible.
- Created and maintained detailed records of all office activities.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Utilized office management software to record and track customer information.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Increased sales of promotional items by informing customers about current offers.
Education
Dist Angamaly Angamaly
Master Of Business Administration from Finance And Marketing
07.2018
Carmel collegeMala
University Overview
GPA: 82%
St.Antony’s SchoolPuthenvelikara
University Overview
GPA: 64%
St.Antony’s SchoolPuthenvelikara
University Overview
GPA: 84%
Skills
C
C
java
VB
PHP
HTML
SQL Server
Windows
Linux
Initiator
Sincere
Ethical
Accomplishments
- Organization study at Kandamkulathy Vidyasala, Kuzhur, Mala.
- Presented a paper on International conference on the topic 'Social media in sustainability'.
- Got first prize in 'Thiruvathira' in interschool competition.
Personal Information
- Date of Birth: 05/21/95
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Disclaimer
I hereby declare that all the details given above are true to the best of my knowledge and belief.
Technical Knowledge
C, C++, Java, VB, PHP, HTML, SQL Server, Windows, Linux
Timeline
Junior Clerk/cashier
Elavoor Service Co-operative Bank Ltd No.1009
12.2021 - Current
Carmel college
04.2016
St.Antony’s School
04.2013
St.Antony’s School
04.2011
Dist Angamaly
Master Of Business Administration from Finance And Marketing