ANU CHANDRAN
NEW DELHI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Clerk Cum Joint Custodian
Muthoot Mercantile Limited
New Delhi
06.2019 - 08.2021
- Processed payments, refunds, and exchanges accurately and efficiently.
- Answered phones in a courteous manner while providing excellent customer service.
- Provided excellent customer service to ensure satisfaction.
- Conducted gold appraisal and made gold loan accordingly.
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Processed customer payments accurately and efficiently.
- Prepared deposits according to established procedures.
- Maintained inventory levels of office supplies and equipment as needed.
- Scanned documents into digital formats ensuring accuracy of content.
- Created memos, letters, emails, reports, presentations as requested by management.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Performed data entry tasks to update customer accounts records.
Service Engineer
Abhirami Instrument
New Delhi
05.2016 - 04.2018
- Reviewed and analyzed system data to identify escalations and problems.
- Provided customers with regular feedback on service requests and performed off-site corrective and preventive maintenance.
- Production of Digital Voltmeter, Ammeter, CVCC Battery Charger for AMF Panels.
- Designing & manufacturing of Digital Temperature Controller, Delay Timer Automatic liquid and water level controller and Digital Pressure Gauge.
- Servicing and installation of all kinds of Audio Video Electronics Appliances for DMRC, GAIL NHRC IOCL.
- Inspected product functionality, ensuring quality stayed excellent and efficient throughout operations.
- Oversaw installation, testing and maintenance of equipment.
- Conducted inspection meetings to create action plans improving product quality.
- Conducted performance tests and quality inspections on products to determine faults requiring replacement
Education
B.E. - Electronics And Communication Engineering
Udaya School of Engineering
Nagercoil, Tamilnadu 11-2011
PLUS TWO - Maths, Biology
Muthukulam Higher Secondary School
Muthukulam, Kerala 03-2007
SSLC -
ST.THOMAS H.S.S.
Karthikappally,Kerala03-2005
Skills
- Certification in PYTHON & DJANGO
- Certification in ADVANCED EXCEL
- Diploma in JAVA TECHNOLOGY
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Clerk Cum Joint Custodian
Muthoot Mercantile Limited
06.2019 - 08.2021
Service Engineer
Abhirami Instrument
05.2016 - 04.2018
B.E. - Electronics And Communication Engineering
Udaya School of Engineering
PLUS TWO - Maths, Biology
Muthukulam Higher Secondary School
SSLC -
ST.THOMAS H.S.S.
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