Anu Gupta - Focused Sales Professional

Over 13 plus years (B2B & B2C) of proven success in handling process operations, entailing mapping of business processes & studying requirements while designing the solutions in line with the requirements/guidelines specified. Effective in ensuring business functionality & and enhancement of competitive advantages. Excellent in mapping Sales strategies in accordance with company/Process targets. Successfully overachieved sales quota as an individual & as a Team. Evaluating requirements & and designing customized solutions with a strong customer-centric approach. Highly self-motivated & and motivated the team and the managers as per the situation to deliver quality results while ensuring operational excellence. Skilled in ensuring adherence to quality assurance policies & procedures; expertise in maintaining documentation; interacting with the leadership & clients on a day-to-day basis. Organizing & presenting the QBRs with internal & external stakeholders. Steered project operations with a key focus on defining SLAs & SOPs(Standard Operating procedures) as well as interacting with prestigious clients across the globe, business partners, industry leaders, vendors & other key stakeholders. Maturity in communication & winning trust with amazing relationship building with clients on Zoom, Teams, Google Meets, email & LinkedIn Outreaches. Customer-centric professional with talent in directing cross-functional teams like staff engagement (R&R) Conflict resolution, absenteeism, talent retention & attrition control. Effective sales strategist & leader in capabilities in recruiting, training & motivating a large workforce for accomplishing greater operational efficiency & high-resolution rate in accordance with specified work processes & norms.

• English
• Hindi

Date of Birth: 11/28/84

• USA, EMEA, APAC, Canada,ANZ

• Sales - Helping Digital Transformation providing Industry-agnostic Cognitive Automation solutions and capabilities through our GenAI, ML, NLP, LLM, OCR & other platforms across domains, IT Hardware like server, storage, Switches & Networking, Cybersecurity Software, Microsoft Licenses, Conference Room Solutions , PaaS, BaaS, SaaS, etc.... end-to-end sales operations Strategies| Client Relations Management | Operations Management | Account Management |US Healthcare | Sales Driven - Across Industries | Endowed with strong business acumen and a superior record of delivering large-scale mission-critical projects on time with budget.

. Consistently overachieved Sales target as IC & as a team.

· Been trained on Six - sigma which has molded my mind in maximum productivity in least amount of time.

· Verbal and Written appreciation from BU partners about process knowledge and performance

· Recognized for creating knowledge base flowchart by the BU; the same was uploaded on LUMIN(online Process knowledgebase) for visibility to the US reps

· WOW award & Titan of the month awards for achieving outstanding performance in client satisfaction for the month of May, June July & December

· Top Performer for production and quality for 5 months by the management

· Special recognition for maintaining 100% attendance in a year’s span.

Instrumental in managing flow of information through all levels; rendering training to US physician’s Billing Dept. / Doctors of US on Web Application on Viewing electronic claims; guided them for the next step whenever a claim gets denied

• Meditation
• Was a Zonal level Basket Ball player from Delhi South Zone
• Learning
• Movies & documentaries
• Music