Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Anu John

Kochi

Summary

Dynamic professional with experience in software engineering and e-commerce business operations. Strong expertise in customer relations, small business management, and front-end frameworks. Proven ability to optimize product visibility, manage customer engagement, and execute marketing strategies. Seeking to leverage a blend of technical and entrepreneurial experience in a role that involves research, customer outreach, and marketing.

Overview

19
19
years of professional experience

Work History

Online Boutique Owner

A&M Clothing
01.2020 - Current
  • Managed end-to-end business operations, including inventory management, pricing strategies, and customer engagement
  • Developed and optimized product listings with accurate specifications and compelling visuals to improve sales
  • Utilized Instagram marketing campaigns to promote new arrivals, drive sales, and maintain customer relationships
  • Collaborated with photographers, models, and stylists to enhance product presentation and increase brand appeal
  • Ensured seamless customer experience by handling inquiries, resolving issues, and providing excellent support

Software Engineer

Keane Inc.
01.2006 - 01.2009
  • Developed and enhanced Horizon Anatomic Pathology (HAP) using WinForms, C#, and Oracle 10g as part of a 10-member team, providing critical healthcare solutions for lab technicians and pathologists.
  • Worked on system integration and testing, ensuring flawless data processing for lab samples in cytology and histology.
  • Conducted integration and system testing to validate the accuracy and reliability of the software in processing patient samples.
  • Collaborated with cross-functional teams to implement new features, debug software issues, and optimize workflow efficiency.
  • Played a crucial role in ensuring compliance with healthcare standards, improving diagnostic accuracy, and enhancing patient report generation.
  • Assisted in enhancements and bug fixes, ensuring optimal performance and seamless user experience.

Education

B.Tech - Information Technology

Mahatma Gandhi University
Muvattupuzha
01-2006

Skills

  • Front-End Frameworks & UI Testing
  • Front-End Frameworks (Basic UI Development & Debugging)
  • Basic Testing & Debugging (Functional Compliance, Ad Hoc Testing)
  • Small Business Operations
  • Customer Relations & Engagement
  • Product Marketing & Sales
  • Budget Development & Cost Management
  • Email & Social Media Marketing Campaigns
  • Digital Product Listings & Optimization
  • Basic Market Research & Analysis

Languages

English
Malayalam
Hindi

Interests

  • Driving
  • Dancing
  • Travelling

Timeline

Online Boutique Owner

A&M Clothing
01.2020 - Current

Software Engineer

Keane Inc.
01.2006 - 01.2009

B.Tech - Information Technology

Mahatma Gandhi University

Similar Profiles

CREATE PROFILE
Anu John