Telecalling
Data Entry
04.2024 - Current
- Improved customer satisfaction by addressing inquiries and resolving issues promptly.
- Maintained detailed records of client interactions, updating customer information accurately in the database.
- Reduced customer complaints by providing clear explanations on products, services, and policies.
- Managed high call volume efficiently, ensuring timely response to incoming calls without compromising quality of service.
- Maintained compliance with regulatory guidelines and company policies while performing telecalling tasks, ensuring the highest level of professionalism.
