Anu Srivastava
Greater Noida,Uttar Pradesh
Summary
Versatile and results-driven professional with a track record of enhancing customer satisfaction and streamlining financial operations at Indian Bank. Excelled in project management and team leadership at TechMeUpB, significantly improving project delivery through effective communication and adaptability. Skilled in Microsoft Office and problem-solving, adept at driving projects to completion with precision and efficiency.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Indian Bank
08.2012 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved loan portfolio quality by conducting thorough credit analysis on prospective borrowers before approving loans or lines of credit.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Streamlined digital banking processes for improved user experience and increased customer retention.
- Educated customers on the benefits of digital banking products, leading to higher product adoption rates.
Project Manager
TechMeUpB
03.2024 - 02.2025
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Provided detailed project status updates to stakeholders and executive management.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Planned, designed, and scheduled phases for large projects.
Education
Scrum Master Course
Udemy
Master of Commerce -
Panjab University
08-2013
Skills
- Problem-solving
- Adaptability and flexibility
- Project management abilities
- Time management
- Team leadership
- Microsoft office expertise
- Sprint planning
- Scrum processes
- Leading scrum meetings
Timeline
Project Manager
TechMeUpB
03.2024 - 02.2025
Assistant Manager
Indian Bank
08.2012 - Current
Scrum Master Course
Udemy
Master of Commerce -
Panjab University
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