Anu Bagha
Product Management
Gurugram
Summary
Performance-driven Product Manager with 4+ years of experience participating in creation of new products from ideation till launch. Skillful in gathering product requirements, suggesting product enhancements and performing quality assurance controls. Possesses in depth experience of translating complex customer needs into requirements to deliver products that provide competitive differentiation to the product
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Product Manager
Make My Trip
Gurgaon, Haryana
2022.Jul - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Applied effective time management techniques to meet tight deadlines.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
Associate Product Manager
Make My Trip Pvt. Ltd
Gurugram
2019.Oct - 2022.Jun
- Liaised with clients to better understand business needs and current market landscape.
- Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches.
- Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
- Coordinated design meetings and decisions with internal departments and teams.
- Coordinated project planning and execution with team members and team leads.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Maintained positive vendor relations to build strong partnerships.
Product Support Specialist
Make My Trip Pvt. Ltd
Gurugram
07.2017 - 09.2019
- Troubleshot and tested client-reported product defects and liaised with quality assurance for deployment of fixes.
- Identified, triaged and escalated issues to internal personnel along with clear outline of problems and technical detail.
- Executed product solution demonstrations with internal and external users during new releases and troubleshooting calls.
- Delivered feedback on troubleshooting guides and contributed to continuous improvement of issue resolution and support processes.
Business Development Manager
Make My Trip Pvt. Ltd
Gurugram
06.2016 - 06.2017
- Reached out to potential customers via telephone, email and in-person inquiries.
- Maintaining relationships with hosts.
- Helping Hosts with all queries related to Onboarding, Bookings & Post Booking flows.
- Created reports and presentations detailing business development activities.
Business Development Manager
GuestHouser.com
Gurugram
07.2014 - 06.2016
- Reached out to potential customers via telephone, email and in-person inquiries.
- Maintaining relationships with hosts.
- Helping Hosts with all queries related to Onboarding, Bookings & Post Booking flows.
- Created reports and presentations detailing business development activities.
Education
MBA - Marketing
IIMT
Gurugram 06.2012 - 05.2014
Bachelor of Science - Information Technology
MLN College (Kurukshetra University)
Yamunanagar 07.2009 - 05.2012
Skills
Multi-tasking
Effective Time Management
Working under pressure
Stakeholder Management
Microsoft Excel & SQL
Complex Problem Solving
Softwares: JIRA, Confluence, Figma
Responsive Design Approaches
Product Lifecycle Management
Wireframe Design
Hobbies
Dancing, Reading, Travelling & Spendingg time with family
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
When we can begin to take our failures nonseriously, it means we are ceasing to be afraid of them. It is of immense importance to learn to laugh at ourselves.
Katherine Mansfield
Timeline
Product Manager
Make My Trip
2022.Jul - Current
Associate Product Manager
Make My Trip Pvt. Ltd
2019.Oct - 2022.Jun
Product Support Specialist
Make My Trip Pvt. Ltd
07.2017 - 09.2019
Business Development Manager
Make My Trip Pvt. Ltd
06.2016 - 06.2017
Business Development Manager
GuestHouser.com
07.2014 - 06.2016
MBA - Marketing
IIMT
06.2012 - 05.2014
Bachelor of Science - Information Technology
MLN College (Kurukshetra University)
07.2009 - 05.2012