

I hold a B.Tech in Computer Science & Engineering from Jagannath Institute of Technology (JNIT), Jaipur, with strong expertise in troubleshooting, resolving malfunctions, and effectively communicating complex technical concepts to both technical and non-technical stakeholders. My academic projects include developing an Online Bug Tracking System and a Bank Management System using Python as the backend, with additional proficiency in MySQL, Java, and internet applications. I bring hands-on experience in cloud and infrastructure management, particularly with AWS services (EC2, S3, ALB, IAM, etc.), server configuration, patch releases, and process workflow monitoring, along with exposure to DevOps practices such as automation, CI/CD, and system performance management. Professionally, I have worked at Stayinfront India Pvt. Ltd. for over 4 years as a System Analyst – Technical Operations and Business Analyst, where I was responsible for gathering and analyzing business requirements, interpreting data trends, and mapping processes to enhance operational efficiency. I also prepared detailed technical documentation including patch notes and release notes, evaluated solutions for alignment with business objectives, and supported ROI assessments and strategic initiatives. With strong interpersonal, analytical, and logical reasoning skills, I am an effective communicator and a quick learner, adaptable to new technologies, frameworks, and evolving industry demands.
Frameworks: Flask
Languages: PYTHON (Looping, PDBC, Classes and Objects, List Comprehension), C, C
Databases: MySQL
AWS (S3 bucket, Cloud-Watch, EC2 instances, Load balance ), Workflow Maintenance, System install, server installations, releases, SQL Scripts
Front-end Languages: HTML(Basics), CSS, JS
Experienced in working with CRM and its basic features, IT administration, System troubleshooting and integration task with Software Development life-cycle (SDLC) work model
Experience in Windows administration and technical support Extensive experience in Customer Relationship Management (CRM), Business solution implementations and administration
Expertise in installation, patching and maintenance, troubleshooting and documentation of IT network infrastructure
Kubernates