Anubhav Parashar

Core Work :-

● Having 7 years of experience in design and development with support and handling escalations,Working on Windchill PLM/PDM & Creo software.

,Responsible for conducting design review & on time deliverables.

Support Work :-

Monitoring ticketing queues and mails to make sure that the Incidents/ Requests are closed within given SLA without impacting the business

• Monitoring Windchill servers and troubleshooting for error logs.

• Monitoring mailbox for various server alerts including device down, service down, space alerts and timely escalating for resolution.

• Escalating to the field engineers for on time resolution within SLA.

• Initiating P1/P2 Bridge calls and sending the Major Incidents to the executives in timely manner to keep them updated.

• Taking part in Change Management processes being applied on Windchill servers and updating the required teams in advance regarding the downtime.

• Training and helping the juniors in understanding the process

• Creating the excel reports, SOP document and shift rosters. Creating & working in 24/7 rotating shift schedules.

• Assisting seniors in Creating PPTs for presentation

• Managing the schedules for the patching activities and the approved windows to avoid the major down times impacting the flow.

• Worked on Windchill PLM software
• Making different Component drawings for Ball Valve
• Making of casting, forging & machining components and its detailed drawings
• Making 2-D drawings & 3-D models using Pro-e Creo software
• Management of drawings and other documentations & their modifications on Windchill
• Working on ASME STANDARDS, Engineering Change Note, GD&T
• Incident management and ticketing tools
• Handling user calls.

• Planning of day-to-day activities Regarding sheet metal shop floor work
• Support to Quality Control & Assembly of machine parts
• Managing small team of operators for different production activities
• Worked on excel sheet for making quality & inspection reports.