Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Anubhav Rawat

Account Manager
New Delhi

Summary

A strategy and growth professional who brings the perfect combination of ‘Planner’ and ‘Doer.’ Proven expertise in driving revenue growth, expanding market presence, and fostering strong partnerships to retain key accounts. Skilled in identifying customer needs, implementing strategic initiatives, and maximizing profitability through cross-functional collaboration. Experienced in engaging stakeholders, strengthening professional networks, and crafting impactful business strategies. A collaborative leader with a strong background in customer relationship management and driving sustainable business growth.

Overview

4
4
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Account Manager - EMEA Region

Signzy Technologies
10.2023 - Current
  • Successfully managed a portfolio of some major financial institutions/Banks in the EMEA region, generating $1.5 million in revenue and forecasting an increase to $3 million in the next fiscal year.
  • Exceeded retention target by achieving 140% with zero churn, ensuring sustained revenue growth and customer satisfaction.
  • Led the seamless onboarding processes for new clients, ensuring swift integration and comprehensive product familiarization to enhance their experience and satisfaction.
  • Conducting business reviews with CXO-level clients to establish project roadmaps, identify blockers, foster expansion, and promote customer advocacy.
  • Collaborated closely with cross-functional teams, including sales, product, and support, to ensure seamless customer experiences and timely issue resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Monitored key performance metrics and generated reports to track client engagement, product adoption, and overall success, using data-driven insights to drive improvement strategies.
  • Provided proactive guidance and best practices to the clients, helping them optimize their use of Signzy's product and maximise ROI.

Management Trainee (Account Management)

AuthBridge
04.2022 - 08.2023
  • Managed multiple On-demand Economy clients, driving $800,000 in annual revenue and achieving over 50% growth in monthly billed revenues for key accounts.
  • Directed client meetings, solution development, cross-selling initiatives, escalations, and managed end-to-end onboarding for new clients.
  • Collaborated with cross-functional teams to proactively identify and effectively resolve issues or challenges.
  • Devised and implemented strategies aimed at enhancing operational efficiency while prioritizing client satisfaction.
  • Dedicated a significant portion of my time to conducting data analysis and reviewing multiple cases to ensure accuracy and compliance with industry standards.

Intern

CSA Advisor
05.2021 - 06.2021
  • Collaborated with teams to create and present detailed research reports on company performance, industry trends, and market dynamics
  • Provided crucial assistance to equity research analysts in researching various client portfolios, contributing to the team's success
  • Assumed leadership responsibilities by supervising a team of 5 interns during the final month of my internship
  • Participated in the mentorship and guidance of new interns to enhance their learning and productivity

Education

PGDM - Finance

Lal Bahadur Shastri Institute of Management
05.2020 - 04.2022

B.A - Economics and Maths

PGDAV College(University of Delhi)
07.2015 - 06.2018

12th - undefined

Army Public School Delhi Cantt
04.2014 - 03.2015

Skills

  • Account management
  • Client Servicing
  • Client Onboarding
  • Software as a service(SAAS)
  • Customer relationship management (CRM)
  • Net Revenue Retention Strategies
  • Business forecasting
  • Solutions Planning
  • Product Demos
  • Cross-selling and Upselling
  • Customer Satisfaction (CSAT)
  • MS Excel Advance
  • B2B Sales Experience
  • API Integration
  • Presentation Skills
  • Teamwork and collaboration

Awards

  • Awarded the Rising Star at Signzy Technologies.
  • Awarded the prestigious title of Best Performing Team at Signzy Technologies.

Timeline

Account Manager - EMEA Region

Signzy Technologies
10.2023 - Current

Management Trainee (Account Management)

AuthBridge
04.2022 - 08.2023

Intern

CSA Advisor
05.2021 - 06.2021

PGDM - Finance

Lal Bahadur Shastri Institute of Management
05.2020 - 04.2022

B.A - Economics and Maths

PGDAV College(University of Delhi)
07.2015 - 06.2018

12th - undefined

Army Public School Delhi Cantt
04.2014 - 03.2015

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Anubhav RawatAccount Manager