To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Consultant
Madhyamik Shiksha Parishad Uttar Pradesh
Lucknow
11.2023 - Current
Enhanced communication among team members, fostering collaborative and supportive work environment.
Facilitated workshops with stakeholder groups to gain consensus on priorities and approaches for tackling identified issues or opportunities.
Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.
Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
Academic Manager
K12 Techno Services Pvt Ltd. (Eduvate)
01.2023 - 09.2023
Improved faculty performance through regular evaluations, feedback sessions, and professional development opportunities.
Optimized budget allocation for various academic departments, ensuring optimal resource utilization.
Promoted interdisciplinary collaboration among faculty members to enrich learning experience for students across various disciplines.
Spearheaded initiatives to increase student retention rates by implementing effective academic support services.
Managed accreditation processes successfully while maintaining compliance with regional, national, or international standards as applicable.
Provide Training to Teacher, Coordinators and school Staff of allotted schools.
Facilitating school with academic aids (Questions papers for FA and SA).
Effectively manage grade level Academic delivery & administration in optimal manner, ensuring excellence in academic result.
Effectively ensure that all process is followed in Line.
Report making related to implementation and support.
Ensure effective use of ERP for smooth implementation
Developing Lesson Planning and Implementation Strategies
Assistant Product Manager
S Chand Group
01.2020 - 01.2023
Collaborated with cross-functional teams to ensure smooth product rollouts and successful launches.
Analyzed consumer feedback for continuous improvement in product design and functionality.
Providing Training to the Teacher of allotted school.
Customer on boarding post sales confirmation
Pre-sale support.
Report making related to implementation and support.
Understanding clients need and offering solutions and support.
Customer engagement and ensuring any complaints from customers are resolved.
Ensuring the success of customers on academic parameters.
Collaborating with sales, content, and other departments to ensure required operational processes are smoothly implemented.
Effectively resolve any customer complaints
Using data to derive key academic insights to improve the school performance
Program Manager
KAHO LABS
04.2016 - 12.2019
Provide Training to the Teacher and Government Official.
Accountable for business growth, product customization and outreach
To Maintain Strong Relationship with Government Official.
Train teachers/parents through workshops and training sessions for the effective implementation of KaHO India Program.
Efficiently handle customer/school support, queries and issues.
Responsible for Key Marketing Communication In or Around the Project.
Ensure proper documentation and periodic reporting.
Manage teams, delivery of result and customer satisfaction.
Assisted and monitored ERP and Data analytics , software development for Efficient monitoring and manage ongoing growth
l Excellent team building & troubleshooting skills with proven abilities in planning & managing resources.
Trainer
LEARNING LINKS FOUNDATION
12.2015 - 03.2016
Project Shiksha - Teacher Empowerment program on Microsoft platform. Responsible to help in smooth running of the project in Uttar Pradesh. This is being conducted through IT Academies and Government DIET centers, SCERT-UP and different govt. departments- UP (Basic, Secondary, Vocational, Technical, Skill development mission etc)
Responsible for mentoring the educators for the Microsoft Innovative Teacher's Leadership Awards (ITLA)
Sales Officer
ORPAT GROUP
01.2012 - 04.2015
Reviewed customer feedback regularly, making adjustments to products or services as needed based on findings.
Trained junior sales staff, mentoring them on best practices and strategies for success.
Streamlined sales processes by implementing efficient CRM systems and tools.
Established long-lasting partnerships with key accounts through regular communication and tailored solutions.
Participated in regional sales meetings, sharing insights with colleagues and fostering teamwork across departments.
Education
MBA -
Maharana Pratap Institute of Technology & Science
Lucknow
07.2010 - 02.2012
Skills
Operations Analysis
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Accomplishments
Conducted workshops in more than 100 schools.
Trained more than 10,000 teachers across North India.
Handling LMS and ERP for better productivity
Conducting workshops on NEP 2020, Classroom Management, Effective Teaching Strategies, and Experiential Learning etc.
Academic Qualification
High School from ICSE Board in year Passing 2004
Intermediate from CBSE Board in year Passing 2006
B.Com from CSJM University Kanpur
IT Certification
Six-month computer course from Hi-Tech computer Education
Diploma in Computer Application from Annine College
Computer Skill
Operating System - win-XP, 7, 8, 8.1,10
Computer Hardware
Busy / Tally / SAP
Office Tool - MS Office (07, 10, 13)
Personality Profile
Dynamic and versatile professional with strong facilitating in Training and public speaking skills for a diverse population. Track record of consistently enhancing productivity of organization through impactful presentation and inspiring workshop sessions.
Disclaimer
I here declare that the information furnished above is true and correct to the best of my knowledge and belief.
Block Mission Manager at Uttar Pradesh State Rural Livelihood Mission (UPSRLM) ,Government of Uttar PradeshBlock Mission Manager at Uttar Pradesh State Rural Livelihood Mission (UPSRLM) ,Government of Uttar Pradesh