Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Anubhav Srivastava

Senior Consultant at Enterprise Risk Consulting
Ghaziabad

Summary

Seasoned finance and operations professional with over 13 years of cross-functional experience in Travel & Expense (T&E) audit, accounts payable, risk consulting, and global process transitions. Adept at leading teams, resolving complex operational issues, and driving process automation across multi-country operations. Proven ability to streamline workflows, manage high-impact escalations, and enhance compliance through effective policy implementation. Experienced in working with global stakeholders across EMEA, APAC, and North America regions. Proficient in SAP Concur, HANA, ECC, and reporting tools like Excel and Tableau. Recognized for developing effective issue trackers, SLA/MIS dashboards, and leading successful offshore transitions with zero disruption. Seeking leadership opportunities where strategic thinking, operational excellence, and a passion for continuous improvement can contribute to business growth.

Overview

17
17
years of professional experience

Work History

Senior Consultant – Travel & Exp. Audit Team Lead

Genpact Enterprise Risk Consultancy LLP
06.2024 - Current
  • Leading a team of 5 analysts, managing travel audit for 62 entities across EMEA.
  • Transitioned entire audit process from Poland to India without impacting SLAs.
  • Actively collaborate with global finance teams, SAP/IT, and client-side leadership to ensure compliance and resolve cross-platform payment and audit issues.
  • Developed centralized Issue Tracker System for OPRs, payments, escalations, and SLA adherence—enhancing visibility and efficiency.
  • Created and maintained MIS & SLA dashboards for leadership review across EMEA, North America, China, and Greater Asia.
  • Automated and standardized audit rules and exception reports in SAP Concur, reducing manual workload by 30%.
  • Resolved 100+ high-impact escalations within critical timelines by conducting detailed RCA and implementing sustainable solutions.
  • Managed CitiManager program administration across UAE, Turkey, Kenya, and South Africa.
  • Supported Accounts Payable function in resolving legacy payment issues for Bard entities.

Service Delivery Analyst – HR/Benefits

Wipro
03.2022 - 06.2024
  • Led audit and compliance for US healthcare and wellness programs.
  • Conducted reverse audits and implemented corrective actions across benefit platforms.
  • Transitioned 15 processes to new BOAs within 1 week with 100% knowledge retention.
  • Supported Open Enrollment process and compliance with ERISA guidelines.

Gaming Customer Support Representative

Ienergizer IT Services
03.2019 - 02.2022
  • Resolved high-volume gaming support queries and escalations with a focus on CX.


Managing Partner – Accounting & Operations

Self Employed
05.2015 - 03.2019
  • Spearheaded end-to-end business operations including financial accounting, budgeting, and vendor negotiations for a mid-sized F&B enterprise.
  • Managed all financial reporting, cost analysis, and tax compliance to ensure profitability and transparency.
  • Oversaw day-to-day restaurant operations, staff scheduling, and supply chain management to maintain optimal efficiency.
  • Represented the business in all legal matters, vendor contracts, and regulatory compliance efforts.
  • Achieved a 20% improvement in team productivity through process optimization and performance coaching.

Team Member – Accounts Payable

Fidelity Information Services
10.2014 - 04.2015
  • Processed and validated employee expense claims in strict adherence to company policies and compliance standards.
  • Conducted thorough audits of supporting documentation to ensure accuracy and prevent misuse of corporate funds.
  • Collaborated with internal departments to resolve discrepancies, improving payment cycle efficiency and vendor satisfaction.
  • Maintained high-quality work under pressure, ensuring timely processing and accurate financial record-keeping.
  • Supported month-end closing activities by reconciling accounts payable data and preparing necessary reports.

Business Operations Administrator

Aon Hewitt, Hewitt Associates
09.2010 - 06.2014

Managed employee benefits and retirement plans, ensuring regulatory compliance.

Senior Technical Support Associate

Dell International Services
12.2009 - 07.2010
  • Improved customer satisfaction by providing timely and accurate technical support.

Operations Executive

Humsay Inox Global Services Ltd.
05.2008 - 08.2008
  • Collaborated with executive leadership on key initiatives, providing valuable insights from an operational perspective.

Education

Post Graduate Diploma In International Business - International Business Strategy

Indian Institute of Foreign Trade
Kolkata, India
04.2001 -

Bachelor of Commerce - Financial Accounting And Management

Dyal Singh College, Delhi University
New Delhi, India
04.2001 -

Skills

T&E audit proficiency

Accomplishments

Key Achievements – Genpact (Senior Consultant – T&E Audit, Team Lead)
  • Led the successful transition of a 62-entity EMEA T&E audit process from Poland to India, delivering knowledge transfer and go-live within 8 weeks without SLA breaches or business disruption.
  • Developed a centralized Issue Tracker and exception management system, reducing turnaround time for escalations and OPRs by 35% and improving visibility for global stakeholders.
  • Designed and implemented automated MIS and SLA dashboards across EMEA, NA, China, and Greater Asia regions—used by senior leadership for performance tracking and compliance reporting.
  • Resolved over 100 high-severity audit and payment escalations by conducting detailed RCA, coordinating with SAP/IT, local finance, and AP teams, and implementing long-term fixes.
  • Optimized audit rule configuration in SAP Concur, eliminating manual exceptions and reducing audit workload by 30%—improving compliance and audit cycle time.
  • Mentored and managed a team of 5 analysts, consistently achieving >98% audit accuracy, improved productivity by 20%, and established a weekly KPI review framework.
  • Strengthened global card program administration by streamlining processes for CitiManager across UAE, Turkey, Kenya, and South Africa—reducing TAT and improving card issuance governance.
  • Recovered and resolved legacy AP payment issues for Bard entities, reconciling long-pending transactions and contributing to vendor relationship stabilization.
  • Recognized by Genpact leadership and client stakeholders for transition ownership, proactive issue handling, and impactful reporting solutions

Timeline

Senior Consultant – Travel & Exp. Audit Team Lead

Genpact Enterprise Risk Consultancy LLP
06.2024 - Current

Service Delivery Analyst – HR/Benefits

Wipro
03.2022 - 06.2024

Gaming Customer Support Representative

Ienergizer IT Services
03.2019 - 02.2022

Managing Partner – Accounting & Operations

Self Employed
05.2015 - 03.2019

Team Member – Accounts Payable

Fidelity Information Services
10.2014 - 04.2015

Business Operations Administrator

Aon Hewitt, Hewitt Associates
09.2010 - 06.2014

Senior Technical Support Associate

Dell International Services
12.2009 - 07.2010

Operations Executive

Humsay Inox Global Services Ltd.
05.2008 - 08.2008

Post Graduate Diploma In International Business - International Business Strategy

Indian Institute of Foreign Trade
04.2001 -

Bachelor of Commerce - Financial Accounting And Management

Dyal Singh College, Delhi University
04.2001 -
Anubhav SrivastavaSenior Consultant at Enterprise Risk Consulting