Summary
Overview
Work History
Education
Skills
Certification
Conferences Seminars Workshops
Disclaimer
Timeline
Generic
Anubhav Tripathi

Anubhav Tripathi

Varanasi

Summary

Dedicated professional with experience providing technical support to end users in a corporate environment. Proven track record of resolving complex technical issues quickly and efficiently, while providing excellent customer service. Skilled in troubleshooting hardware and software issues, system maintenance, and network configuration. Adept at training users on new applications and technologies, working with remote users, and staying abreast of new developments in the industry.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
3
3
Languages

Work History

Technical Application Specialist

Abbott Healthcare Pvt. Ltd.
10.2023 - Current
  • Responsible for providing efficient user training and validation support for Abbott instruments
  • Attending customer support calls and technical queries for north region
  • Focus on building and strengthening client relationship by constant support and ensuring high customer satisfaction.

Application Specialist InVit

GENWORKS HEALTH Pvt. Ltd.
05.2022 - 10.2023
  • Responsible for providing technical support on Genworks IVD products portfolio
  • Responsible for installation support, providing operator training to the customer on effective usage of the instruments
  • Documentation of all the installation activity, submitting IQ, OQ & PQ, and all other documents to the customers as per their requirements
  • Provide technical support to customers on use of IVD products, including instrument and software troubleshooting, and interpretation of results
  • Conduct training sessions for customers and colleagues on the proper use and maintenance of laboratory equipment and software
  • Collaborate with cross-functional teams to identify and address customer needs and ensure customer satisfaction
  • Conduct product demonstrations and presentations to potential customers
  • Participate in the development and testing of new products and services.

Clinical Application Specialist

BIOSENSE TECHNOLOGIES Pvt. Ltd.
02.2021 - 04.2022
  • Responsible for customer support and troubleshooting problems, working on both ends (users and developers)
  • Provide operator training to the customer on effective usage of the instruments.

Intern

Pathkind Labs
02.2020 - 01.2021
  • To learn fundamentals of clinical laboratory.

Education

M.Voc. (MLT) -

Banaras Hindu University
08.2018 - 11.2020

BSc (Zoology/Chemistry) - undefined

Mahatma Gandhi Kashi Vidyapith University
08.2014 - 07.2017

Skills

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Certification

Certificate in Human Molecular Genetics from IIT-Kanpur.

Conferences Seminars Workshops

  • Snibe training on immunoassay and prenatal screening, 03/23/23, 03/26/23
  • Parkin Elmer DELFIA Xpress, Life-Cycle software and prenatal screening training, Chennai, 02/11/23, 02/15/23
  • Thermofisher Indiko and Indiko Plus training, 12/13/22, 12/17/22
  • National Conference on Frontiers in Health sciences, Varanasi, 03/11/19, 03/12/19
  • CME on Medical Microbiology, BHU, 09/10/18, 09/12/18

Disclaimer

I hereby declare that all the information is true and correct to the best of my knowledge.

Timeline

Technical Application Specialist

Abbott Healthcare Pvt. Ltd.
10.2023 - Current

Application Specialist InVit

GENWORKS HEALTH Pvt. Ltd.
05.2022 - 10.2023

Clinical Application Specialist

BIOSENSE TECHNOLOGIES Pvt. Ltd.
02.2021 - 04.2022

Intern

Pathkind Labs
02.2020 - 01.2021

M.Voc. (MLT) -

Banaras Hindu University
08.2018 - 11.2020

BSc (Zoology/Chemistry) - undefined

Mahatma Gandhi Kashi Vidyapith University
08.2014 - 07.2017

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Anubhav Tripathi