BTech (IT) professional with comprehensive experience of almost twelve years in business analysis, product development/ownership, and client management across health and insurance, wholesale banking, and digital banking domains.
Currently working with NCR/Candescent as a Product Owner, managing complete engineering operations involving requirement analysis, finalization of specifications, designing, testing, and development in compliance with quality standards.
Well-qualified product management professional familiar with agile and scrum systems and how to effectively manage product development timelines. Effective at making important team decisions focused on moving products through planning, pre-production and production phases.
Excellence in product lifecycle activities, including Business Requirement Document (BRD) and Software Requirements Specification (SRS/FSD) preparation, user manual and release notes preparation, demoing completed features, User Acceptance Testing, design management, market analysis, issues control and resolution, cost management, and other cross-functional activities.
Resourceful in gathering and understanding the requirements of clients and other multiple stakeholders, followed by translation into functional specifications, as well as provisioning of suitable software solutions; maintaining and prioritizing product development, and helping team members to understand the same.
In-depth understanding of analysis methods such as Use Cases, Workflows, and Entity Relationship Diagramming; skilled in analyzing project risks and product capabilities for Change Management, Release, and Capability Planning.
Experience in managerial activities entailing rendering technical leadership and guidance to the team, planning, scheduling tasks, holding discussions with different functions and management for reviews and analysis, project progress monitoring, and delivery as per quality, time, and budgetary norms.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Software Product Owner
NCR/NCR Voyix/Candescent
Bengaluru
12.2021 - Current
Defined product vision and strategy for digital banking.
Collaborated with cross-functional teams to refine product requirements.
Prioritized product backlog based on stakeholder feedback and market trends.
Conducted user research to gather insights for product development.
Reviewed and adjusted project timelines to align with business goals.
Facilitated agile ceremonies to enhance team communication and productivity.
Managed stakeholder expectations through regular updates and presentations.
Collected and analyzed market research data for use in forecasting.
Developed marketing strategies based on corporate objectives and market trends.
Conducted market research to identify user needs and incorporate feedback into product development.
Mentored junior product owners and team members in product management best practices and principles.
Created and delivered presentations to communicate product strategy and progress to senior management and external partners.
Collaborated with cross-functional teams to ensure product features are delivered on time and meet quality standards.
Evaluated competitive landscape to inform product positioning and enhancements.
Developed user stories, acceptance criteria, and mockups for new features.
Communicated regularly with stakeholders to ensure alignment on product strategy and vision.
Managed sprints and monitored progress against project timelines.
Gathered and prioritized product requirements from stakeholders.
Provided guidance on best practices in Agile software development processes.
Maintained knowledge base of current industry trends and emerging technologies.
Collaborated with development teams to ensure successful delivery of products.
Collaborated with design team to come up with product look.
Assessed business value of new features prior to implementation.
Defined user personas and user stories to guide product development and ensure user-centric design.
Facilitated communication between engineering teams and stakeholders to ensure clear understanding of product requirements.
Lead Business Analyst / Product Owner
Accenture Solutions Pvt. Ltd.
Bengaluru
11.2013 - 12.2021
Defining rules, assessments, security roles, type tables, UDF, letters, faxes, Tableau and SSRS reports, field level security, staff roles for MedCompass (Population Health Mgt. product) implementation for Commercial, Medicare and Medicaid LOBs and so on.
Documenting business requirements and functional solution design of high quality with no ambiguity, preparing SQL queries to be included in FRDs for better understanding for the implementation team; also creating user stories in Azure DevOps and Jira.
Reporting end-to-end workflow using Swim Lanes on MS Visio; creating use cases and well-groomed user stories for getting sign-off from the client; presenting demo of completed features to clients; creating release notes, user guides, production templates.
Managing performance testing planning from business perspective; identifying workflows that are performance and load intensive.
Analysing & documenting change requests from clients to Production Support Team.
Performing user acceptance testing; identifying issues and conducting 'Training the Trainer Sessions' for clients.
Supervising release & capacity planning sessions; providing estimate for user stories; also managing Scrum calls and stand-up calls.
Representing the organization on governance calls; taking responsibility for preparing weekly status report for the module and sharing the same with clients.
Ensuring that all technical and design risks are identified and appropriately managed to meet project requirements.
Developing project plans, estimating time requirements, establishing deadlines, monitoring milestones, tracking project lifecycle, reporting issues that impact project progress to both client & top management.
Establishing product development strategy in collaboration with stakeholders from an engineering perspective.
Acting as a bridge between stakeholders and Development Team for gathering requirements, outlining project needs (effort, scope, goals, cost, deliverables).
Collaborating with other Product Owners, System Engineers, Developers & Testers to define features and technical user stories.
Exercised critical thinking to resolve [Type] error in [Type] reports.
Assisted [Type] departments and [Type] staff to improve client satisfaction.
Sr. Business Analyst
CVS Health/ Highmark
12.2017 - 11.2019
Managed extensive requirement definition session for the implementation of MedCompass product for CVS Health; defined Rules (In rule engine) for MedCompass implementation.
Documented business requirements and functional solution design of high quality with no ambiguity; created SQL queries to be included in FRDs for better understanding for the implementation team; also created user stories in Azure DevOps and Rally.
Liaised between the onshore and the offshore team and provided walkthroughs, business clarification to offshore team.
Actively participated in release and capacity planning sessions; provided estimate for user stories; managed Scrum calls and standup calls in the absence of Lead BA.
Prepared BRDs for upgrade to 'Find a Doctor' application owned by Highmark.
Generated user stories in Rational Quality Manager Tool and created requirements traceability matrix.
Created user acceptance test cases, executed the same; also identified defects in Rational Team Concert Tool.
Business Analyst
Bank of America
06.2015 - 11.2017
Coordinated with the onshore and the offshore team and provided walkthroughs, business clarification to the offshore team.
Documented requirements in HP-ALM QC and created requirements traceability matrix; also created user acceptance test cases, executed the same, and identified defects in HP-ALM QC.
Associate Functional Test Engineer
Bank of America
11.2013 - 05.2015
Performed cross browser mobile testing using Perfecto and Sauce Labs.
Managed black box, functional, integration, regression, sanity, smoke, and database testing.
Created test plans, test strategy, test cases and test scripts from FRDs and BRDs; performed analysis of test execution status and defect life cycle, identified turnaround time for retesting of defects.
Education
BTech - Information Technology
Graphic Era University
Dehradun
01.2013
Skills
C
C
Toad-SQL
Oracle-SQL
Jira
Tableau
Rally
Azure DevOps
HP-ALM
RTC
RQM
UAT
MS Visio
MS Office (Excel, Word & PowerPoint)
MS Share Point
Agile Methodologies
Waterfall Methodologies
Certification
BCS Foundation Certificate in Business Analysis, 2017-02-01
Misys Certified Associate-Fusion Banking Loan IQ 7.3 Functional, 2017-01-01
Other Engagements
Organized domain level annual gatherings and conducted interviews for on-boarding resources.
Work Visa
USA Business Visa, 2029-12-31
<Enter your own>
Title: Product owner
Availability: Bengaluru/Hyderabad
Visa Status: USA Business Visa- Validity till 2029
Date of Birth: 1991-12-12
Work Permit: USA Business Visa- Validity till 2029
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