Anudeep Ponnada
Hyderabad
Summary
8.5 years of IT experience on AIX, RedHat Linux SUSE Linux with remarkable service deliveries to our clients on critical machines. Built my acquaintance with complete life cycle of UNIX machines either on-premises or on diversified cloud platforms in market. Good at embracing the requirement of Customer and providing the relevant solutions. Proficient in planning and implementing all maintenance activities in our scope. Expertise in recording all the events with proper service record with Agile methodology. Skilled in coordinating with respective teams or clients to derive and close the new proposals. Mostly incline to accepting new challenges and setting my own goals to sculpt myself in this competitive market. Industries I worked for - Finance, Banking, Telecom & Retail services.
Overview
10
10
years of professional experience
Work History
Project Lead
Persistent India Pvt. Ltd.
Hyderabad
06.2024 - Current
- Lead SRE & Project Lead for Persistent supporting IBM (client) Cloud PowerVS, responsible for delivery ownership, escalations, team mentoring, automation strategy, and cross-functional coordination.
- Strong in end-to-end compute workflows including instance provisioning, storage mapping, image lifecycle on PowerVM architecture.
- Designed and implemented chunk of infrastructure automation using Python, Ansible, Bash, and YAML to eliminate manual work and increase system reliability.
- Architected a full FlashSystem Storage Health Automation solution (FS9100/9200/9500) with SSH data collection, Excel reporting, colored thresholds, DC-aware breach summary, UUID merging, and HTML email delivery.
- Deployed NovaLink and PowerVC 2.3.x deployments, validations, and upgrade workflows across multiple global regions to ensure consistent rollouts.
- Strong SME capability in investigating provisioning failures, NovaLink job failures, PowerVC scheduling issues, etc.
- Led incident, problem, and change management with root cause ownership, SOP creation, preventive actions, and cross-team alignment.
- Mentored junior and mid-level SREs, providing guidance on PowerVS components, automation best practices, debugging techniques, and delivery discipline.
- Established structured transition frameworks for onboarding new team members, delivering KT modules, stabilizing new workstreams, and ensuring handover completeness.
- Strong experience in PowerVC 2.3.x upgrade planning, NovaLink OS patching, VIOS fixpacks, firmware updates, SEA validations, and co-management toggling.
- Skilled in AIX (5.2–7.2), RHEL, SUSE Linux, PowerHA, HACMP, GPFS basics, Veritas cluster, and enterprise workload migrations.
- Drove RCA governance, SOP improvement, and preventive measures.
Cloud-Ops Engineer Senior Analyst (Team Lead)
Accenture India Pvt. Ltd.
04.2022 - 06.2024
- Took complete charge of the transition for the CIO under the SAP RISE project, ensuring a smooth and efficient transfer of responsibilities and knowledge.
- Developed and implemented a transition and stabilization framework for new and existing clients, incorporating regular amendments to enhance the lifecycle management process.
- Focused on automating repetitive tasks to increase efficiency and reliability of processes, ensuring deployments of automation were successfully closed.
- Conducted regular leadership calls to align the team with organizational goals.
- Maintained vigilant oversight of email communications, especially escalation emails, ensuring no critical information was missed and immediate control was taken over urgent issues.
- Monitored and ensured the effectiveness of the handover process, conducting bi-weekly reviews to keep the team aligned with its agenda.
- Delegated transition tasks to my associates, guiding and preparing them to lead future transitions.
- Emphasized the importance of providing knowledge transfers to my associates on new process goals and technical matters, ensuring they are adequately equipped to handle their responsibilities.
- Addressed every team member's personal and technical concerns, prioritizing a supportive and inclusive work environment.
- Committed to continuous learning, especially in automation skills, to keep pace with technological advancements and improve team capability.
- Prepared for client onboarding with a strong emphasis on zero-risk transitions, ensuring that Accenture maintains confidence with its clients by delivering flawless execution and demonstrating readiness to tackle new challenges.
- Received Wall of fame ACE 2024 award for my contribution on IO deliveries and team building.
- Most of my associates are recognized from cloud factory for the good work they put in under my leadership.
- Integrated ORT checklist automation during the cutover phase to proactively identify and address risks and gaps.
- Prepared and managed a monthly patching checklist, successfully stabilizing compliance and vulnerabilities status.
- Created and maintained a calendar for resolving compliance issues during run support, ensuring smooth operational continuity.
- Spearheaded the migration of SUSE 12 to 15 alongside SAP HANA workload, ensuring minimal downtime and efficient transition.
- Executed disaster recovery operations on S4 HANA and BW HANA Architecture seamlessly, demonstrating proficiency in critical recovery techniques.
- Managed Memory DIM replacements on Power8 frame, adhering to a comprehensive checklist to ensure successful completion without compromising system integrity or performance.
- Actively sought feedback and pursued professional development opportunities to enhance personal leadership and technical skills.
Cloud-Ops Engineering Specialist
Accenture India Pvt. Ltd.
12.2020 - 04.2022
- As part of my role, currently handling IBM AIX, Linux (SUSE, Redhat) deployed On Azure & on-premises server's administration tasks and New Project takeovers.
- Leading the team of 6 resource working on Thyssenkrupp Project.
- Attending weekly client calls to update the dashboard details on ThyssenKrupp Project as Team lead.
- Creating documents on all the BAU to ease the workload to team.
- Conducting weekly connect call to discuss the ongoing issues, Highlights & low lights.
- Opening a KT platform to new resources in the team with proper documents about the Project.
- Focusing on reduction of Alerts count on Thyssenkrupp project to reduce the BAU workload.
- Creating Ansible scripts for routine and re-iterative tasks going on Thyssenkrupp and BHF Projects.
- Thyssenkrupp patching activities and troubleshooting patching issue as part of 3 months patching cycle.
- Vulnerability management as part of Qualys scan cycles every month and remediating on Maintenance windows.
- Attending daily standup calls and other Problem record and RCA calls on a weekly occurrence.
- Got recognized for reducing the manual work by creating around 20 + Ansible script within one month of Thyssenkrupp takeover.
- Received applause for creating accurate ORT and Health check dashboards, which helped in smooth transition of BHF Project.
Senior System Administrator
Ericsson Global Services
04.2019 - 12.2020
- Paced up my learning to meet Industry requirements on Cloud technologies and Data sciences.
- Extended my support on all possible dimensions during Hyper care and succeeded as team.
- Recovered 10+ Linux servers as part of SAN outage in 2018 during hyper care situation.
- Nominated for Smarter blue AIX program 2017 with IBM sponsorship.
- Successfully qualified Smarter blue AIX program 2017 with 83% aggregate.
- Bagged a Best coordinator award for client engagement during client visit.
- Topped in self-paced learning for the first quarter and recognized by IBM with 15 digital badges.
- Bagged Level1 Python & Data science digital badges & Level2 Hadoop foundation digital badges.
- Acclaimed IBM Cloud management & operations digital badge along with Design thinking certificate.
Senior System Operations
IBM India Pvt. Ltd.
03.2017 - 04.2019
- Provided extensive basic administrative support on Linux/AIX systems (Approx.: 2500)
- Monitoring the health on critical AIX servers in production environment and reporting on request.
- Generating daily scheduled TSM backup reports and troubleshooting issues occurred on failed systems.
- Scripting and reporting mksysb backup on critical servers on weekly basis.
- Troubleshooting basic issues on IBM tools (Big Fix, TSM, SRM, SEA)
- Resolving the Incidents raised by Automation / Customer requests with proper Incident management records.
- Maintaining critical SLA's as we are working for Banking account to avoid escalations.
- Performed admin tasks on IBM AIX, Red hat Linux and Sun Solaris servers.
- Configured NIM Master Client setup on test environment. Staged it as best inventory for patch cycles.
- Recovered systems from NIM backup at the time of hardware failures.
- Performed DLPAR operation as part of immediate customer requirements to support their applications.
- Performed quarterly patches as per the policy to keep systems maintenance eligible.
- Configuring Power HA and testing as a part of Disaster recovery activity on client request.
- Started working RFS projects along with BAU tasks.
- As part of RFS, Upgraded TSM backup version on client systems with zero failures.
- As part of RFS, Upgraded Java on production systems to reduce the risk scores.
- As part of RFS, Decommissioned both Physical and Virtual Servers as per the client request.
- Configured Dual VIO's and Build AIX LPAR's under RFS project.
- Maintaining proper ScoAD & CMDB records in our respiratory.
- As part of RFS, Configured Linux LVM & created file systems on New build as per the application requirements.
- Documenting the technical process with valid screenshots and make it available for new team members.
- Creating changes & requesting approvals from appropriate teams using Service now change management tool.
- Maintaining proper Action plans/Back out plans for every change implementation as part of change management.
- Bagged Mangers choice award 2016 because my contribution towards client success.
- Rewarded IBM blue coins as an appreciation for the support provided among the team.
- Received good feedback from all my RFS project managers for the outstanding delivery.
- Won RFS Star Performer award from the Client for the projects delivered in 2017.
- Bagged Managers choice award 2017 because my contribution to reach IBM goals.
System Operations
IBM India Pvt. Ltd.
07.2015 - 03.2017
- Performed LPM migration on multiple frames due to hardware failures occurred in 2017
- Expertise in AIX migration to 7.1 and roll backs (on request from clients).
- Plays a key role in Power HA migration to 7.1 along with subject matter experts.
- Worked on Spectrum scale related issues & have good understanding on GPFS configurations.
- As part of RFS, performed VIO's and HMC upgrades on production environments.
- Recovered more than 200 AIX systems as part of SAN outage in 2018 during hyper care situation.
- Blogged an idea log with scripts that reduces the human effort and save lot of time.
- Started working on Linux securities as part of Audit requests held on 2018.
- Conducted tech sessions and knowledge transfers to new recruits to the account.
Education
Bachelor of Technology - Electronics and Communications
Sri Sai Aditya Institute of Science & Technology
01.2014
Skills
- IBM AIX
- RedHat Enterprise Linux
- SUSE Enterprise Linux
- CentOS
- Solaris
- Azure Services (PaaS)
- IBM Power IaaS
- Amazon Webservices
- IBM Cloud native
- Python (Scripting)
- Power shell scripting
- Ansible
- Service Now
- BMC Remedy tool
Websites
Accomplishments
- Bagged Managers choice award 2016 because of my contribution towards client success.
- Received good feedback from all my RFS project managers for the outstanding delivery.
- Awarded as Best Employee of the Month within 3 months of joining at Ericsson.
- Received Wall of fame ACE 2024 award for my contribution on IO deliveries and team building.
Timeline
Project Lead
Persistent India Pvt. Ltd.
06.2024 - Current
Cloud-Ops Engineer Senior Analyst (Team Lead)
Accenture India Pvt. Ltd.
04.2022 - 06.2024
Cloud-Ops Engineering Specialist
Accenture India Pvt. Ltd.
12.2020 - 04.2022
Senior System Administrator
Ericsson Global Services
04.2019 - 12.2020
Senior System Operations
IBM India Pvt. Ltd.
03.2017 - 04.2019
System Operations
IBM India Pvt. Ltd.
07.2015 - 03.2017
Bachelor of Technology - Electronics and Communications
Sri Sai Aditya Institute of Science & Technology