Strategic Leader with over 14 years of career success in Business Operations and Development, Human Resource Management and US Healthcare Revenue Cycle Management, Claim adjudication, Regulatory states Surveys. Proven capabilities to enhance production process operations;, optimizing resource & capacity utilization, escalating operational efficiencies while curtailing costs & expenses. Experienced in managing various activities like demand planning, forecasting, demand fulfillment, and inventory management. Known for augmenting growth, generating new business, and devising & executing business plans by leveraging a comprehensive understanding of the dynamics of the industry. Sharp negotiator and problem-solver, and offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Zomato Cost Improvement, Completed the project on P&L; where we as the team successfully saved 1.15 Cr. on deployment correct methodology such as discounting, deployment, Minimum Guarantee, etc.
WNS - Productivity Tracker Development (VBA), Implemented real-time activity tracking system for productions and break hours, efficiency tracking system (Tapp), and centralized reporting system with the help of Power BI. Resulted in fixed hours leakage, 10 FTE released from process to different accounts, and improved customer satisfaction.