Anuj Dutt
New Delhi
Summary
An experienced banking and finance professional with proven ability to multi task and achieve targeted goals. Good in building cohesive teams to meet and exceed business financial goals. Passionate about leveraging data to drive strategic decision-making and improve business outcomes. An aspiring data analyst having strong background in identifying trends and optimizing processes.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
SENIOR MANAGER - FINANCE & ACCOUNTS
ORIX AUTO INFRASTRUCTURE SERVICES LTD
2 2020 - Current
- Understand the business requirements and document it to take it further with development team
- Assess the impact of business solution on various stakeholders involved
- Manage changes to business requirements and further impact analysis
- Conducted in depth data analysis to drive financial decisions and improve operational efficiency
- Analyzed historical data on car models and market trends and helped in predicting the residual values of leased vehicles which helped in setting accurate lease terms and minimum financial risks
- Information used to make tailored marketing strategies, improve customer service, and enhance the overall customer experience
- Analyzed data on vehicle usage, maintenance, and performance helps in optimizing fleet operations including scheduling maintenance, predicting potential issues, and ensuring the efficient use of vehicles
- Presented findings and recommendations to senior management to support strategic planning and decision making
- Employee incentives MIS basis Target vs Achievement with different KPI
- End to End coordination with PAN India level business heads/teams
- Sales and Contact center incentive MIS basis Target vs Actual
- Managing the team of associates responsible for completion of series of tasks ranging from client account reconciliation to closure of vehicle lease requests
- Spearhead various interventions to develop differentiated capabilities, across our senior leadership to build strong leadership pipeline for the future
- Conceptualize solutions to raise and enhance the level of engagement within the team
- Use customer service metrics and KPIs to report and analyze customer satisfaction levels
- Analyze customer feedback and devise strategies to increase customer engagement and loyalty.
- Provided strong leadership to enhance team productivity and morale.
- Implemented and developed operational standards, policies and procedures.
ASSISTANT MANAGER
INDIABULLS HOUSING FINANCE LTD
08.2017 - 01.2020
- Prepared, analyzed and submitted all Regulatory Reports on monthly and quarterly basis to NHB and RBI
- Ensured TAT while submitting regulatory reports and respond to internal/external queries regarding financial data reported or filed
- Prepared Loan schedules and ensured timely disbursal of all approved loans
- Managed entire process of GOI's flagship scheme PMAY(Pradhan Mantri Aawas Yojana), from system implementation, process improvements, scheme compliance to subsidy effect in loan accounts, refunds and customer grievance redressal
- Identified issues and engaged with IT team to drive process improvement and change
- Responsible for smooth and timely resolution of loan closure requests, part payment requests and refund to customers post reviewing requests received via branches or online
- Enhanced culture of team by various collaborative efforts.
ASSOCIATE SALES MANAGER
INDUSIND BANK LTD
12.2015 - 08.2017
- Delivered assigned revenue targets for Delhi-NCR Region
- Identified opportunities and generated sales opportunities through database deals
- Improved efficiency and productivity of team members via continuous training
- Stood updated on recent policy changes and guidelines in order to educate team members.
Education
BACHELOR OF TECHNOLOGY - Computer Science
I.T.S ENGINEERING COLLEGE
06.2008 - 04.2012
Skills
Python
Project Management
Financial Planning
Reporting and Documentation
Microsoft Office
Agile Methodology
NumPy
Regression Analysis
Risk Assessment
Pandas
MongoDB
Strategic Planning
Resource Allocation
Data Analytics
Awards
- Received Star Performer Award for 3 consecutive years.
- Received Silver medal in athletics in College.
Timeline
ASSISTANT MANAGER
INDIABULLS HOUSING FINANCE LTD
08.2017 - 01.2020
ASSOCIATE SALES MANAGER
INDUSIND BANK LTD
12.2015 - 08.2017
BACHELOR OF TECHNOLOGY - Computer Science
I.T.S ENGINEERING COLLEGE
06.2008 - 04.2012
SENIOR MANAGER - FINANCE & ACCOUNTS
ORIX AUTO INFRASTRUCTURE SERVICES LTD
2 2020 - Current
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