Anuj Gandhi
Ahmedabad
Summary
Productive employee with a proven track record of managing projects and delivering high-quality outcomes through effective leadership and team motivation. Skilled in collaborating with clients to determine requirements and providing excellent service. Talented and self-motivated data scientist with extensive experience in data mining and statistical analysis. Bring 16 years of progressive leadership experience across various technical industries. Currently seeking a challenging opportunity to utilize excellent problem-solving skills in automating processes and driving operational efficiency. Strong background in operational strategy, overseeing large-scale projects, and enhancing productivity. Comprehensive knowledge of resource management consistently achieves efficient workflows.
Overview
19
19
years of professional experience
11
11
Certification
Work History
Senior Operations Manager
Techtwins Corporation
08.2024 - Current
- Overseen all aspects of the US Bench sales process, including daily operations, team management, client relationships, human resources and sales strategy
- Prepare reports on team performance, sales figures, and operational progress for leadership review.
- Successfully led and motivate a team of 30 sales representatives, resulting in quantifiable achievement sales increased by 15% Q-O-Q
- Built and maintained strong relationships with key clients in the US market, proactively addressing their needs and ensuring high levels of customer satisfaction
- Developed and implemented effective sales strategies, including market research, competitive analysis and sales forecasting
- Proficient in using CRM software and other sales tools to enhance team productivity and track key performance indicators
- Ensured compliance with all relevant regulations and quality standards
Managing Partner
Rushabh Traders
11.2022 - 07.2024
- Business Strategy & Vision: Develop and implement the overall business strategy for growth, profitability, and long-term success.
- Financial Management: Oversee budgeting, forecasting, and financial reporting to ensure the company remains profitable and solvent. Manage accounts, pricing, and payment systems.
- Sales & Marketing: Create and execute marketing strategies to promote the law book inventory, grow the customer base, and increase sales across various channels (online, retail, institutional, etc.).
- Customer Relations: Build and maintain relationships with customers, including law firms, legal professionals, students, and academic institutions. Provide excellent customer service and support.
Lead Performance Data Analyst
S&P Global Market Intelligence
06.2020 - 11.2022
- Lead Data Analysis Efforts: Oversee and lead the collection, analysis, and reporting of performance data to evaluate business operations and identify trends, insights, and opportunities for improvement.
- Mentor & Manage Team: Lead a team of data analysts, providing guidance, mentorship, and development opportunities while ensuring the team's productivity and performance align with company objectives.
- Collaborate with Stakeholders: Work closely with key stakeholders across departments marketing, sales, operations to understand business needs and translate them into actionable data insights.
- Develop & Implement Metrics: Define and develop key performance indicators (KPIs) and performance metrics to track business success and ensure alignment with strategic goals.
- Report & Present Insights: Create clear, actionable reports and presentations that summarize data findings and insights for leadership and cross-functional teams.
Head of Training & Development
S&P Global Market Intelligence
10.2017 - 06.2020
- Leadership Development: Drive leadership training and executive development programs that prepare future leaders within the organization.
- Training Needs Assessment: Collaborate with business leaders to assess current and future skill gaps, and create targeted training programs to address these needs.
- Performance Measurement: Establish metrics and systems for evaluating the effectiveness of training programs, ensuring continuous improvement and alignment with business objectives.
- Talent Development & Succession Planning: Partner with HR and senior leaders to support talent development, succession planning, and career progression initiatives.
- Coaching & Mentoring: Provide coaching and guidance to team members and business leaders, fostering a learning environment that supports both individual and organizational growth.
Senior Data Researcher II
S&P Global Market Intelligence
03.2016 - 10.2017
- Data Collection & Analysis: Conduct comprehensive research to collect, verify, and analyze large sets of financial, market, and business data from a variety of sources including public records, proprietary databases, and primary research.
- Data Quality & Integrity: Ensure data accuracy, consistency, and completeness by performing detailed validation and cleansing of data before it is integrated into internal systems.
- Data Interpretation & Reporting: Analyze collected data to generate insights, trends, and reports that support strategic decision-making and client deliverables. Present findings in a clear, concise, and actionable manner.
- Process Improvement: Continuously identify opportunities to improve data collection processes, enhance research methodologies, and streamline workflows for better efficiency and accuracy.
- Collaboration: Collaborate with other data researchers, analysts, and teams across S&P Global Market Intelligence to share insights, standardize data practices, and develop best practices for data management.
Senior Data Researcher I
S&P Global Market Intelligence
09.2014 - 03.2016
- Collaboration: Collaborate with other data researchers, analysts, and teams across S&P Global Market Intelligence to share insights, standardize data practices, and develop best practices for data management.
- Knowledge Sharing & Training: Mentor junior researchers and contribute to the development of internal training materials to improve team capabilities and data research standards.
- Market & Industry Expertise: Stay up-to-date with trends and developments in the relevant industries to ensure the data research is relevant, current, and aligned with market needs.
- Data Documentation & Reporting: Maintain detailed documentation of data sources, methodologies, and processes to ensure transparency and reproducibility of research findings.
- Client Support: Assist with customized research requests from clients, providing accurate, timely, and actionable data that meets their specific needs.
Senior Analyst
S&P Global Market Intelligence
07.2012 - 09.2014
- Data Analysis & Insights: Conduct detailed data analysis to identify trends, key drivers, and performance metrics across various industries or financial sectors. Synthesize findings into actionable insights that align with business objectives.
- Market Research: Perform both qualitative and quantitative research on market conditions, competitors, and industry trends to support decision-making and strategic initiatives.
- Reporting & Presentation: Prepare detailed reports, presentations, and dashboards that clearly communicate complex data and insights to both technical and non-technical stakeholders.
- Forecasting & Modeling: Develop and maintain forecasting models, including predictive analytics, to support business strategies and inform investment decisions.
- Client Interaction: Collaborate directly with clients or stakeholders to understand their specific needs, deliver custom analyses, and provide consulting support.
Analyst
S&P Global Market Intelligence
11.2009 - 07.2012
- Collaboration: Work cross-functionally with teams such as Product, Sales, and Client Services to develop insights that inform product development, marketing strategies, and business operations.
- Market Intelligence: Stay up-to-date with industry news, financial markets, regulatory changes, and economic trends to provide context and enhance the quality of analysis.
- Process Improvement: Continuously identify opportunities to improve data analysis methodologies, reporting frameworks, and business processes to increase efficiency and accuracy.
- Mentorship: Provide guidance and support to junior analysts, sharing expertise and fostering a collaborative team environment.
Client Relationship Manager
Het Chint Hospitality Pvt. Ltd.
01.2009 - 11.2009
- Client Relationship Management: Build and maintain strong, long-lasting relationships with clients by understanding their needs, providing personalized service, and delivering high-quality solutions to enhance their experience.
- Customer Satisfaction: Act as the primary point of contact for all client-related inquiries, ensuring timely and effective resolution of issues or concerns. Monitor client satisfaction levels and take appropriate actions to address any areas of improvement.
- Client Retention & Growth: Develop strategies to retain existing clients, foster loyalty, and encourage repeat business. Identify opportunities to upsell additional services or products to enhance the client experience and increase revenue.
- Collaborate with Internal Teams: Work closely with operations, sales, marketing, and event management teams to ensure that client expectations are understood and met. Ensure smooth communication and coordination between departments for seamless service delivery.
QA Officer
Mphasis
01.2006 - 11.2007
- Test Planning & Execution: Develop comprehensive test plans, scripts, and strategies for functional, performance, and security testing. Execute manual and automated tests to ensure the functionality, stability, and scalability of products.
- Process Improvement: Identify and implement improvements to QA processes, methodologies, and tools to enhance product quality, efficiency, and the overall testing lifecycle.
- Defect Management: Track, prioritize, and manage the resolution of defects identified during the QA process. Work with relevant teams to ensure prompt corrective actions and resolve issues effectively.
- Client & Stakeholder Interaction: Provide support to clients or stakeholders regarding quality-related queries and ensure their requirements are met in the final product.
Education
MBA - Finance
Ganpat University
01.2009
Bachelor of Business Administration - Accounting
Gujarat University
01.2006
Skills
- Business strategy development
- Staff training
- Hiring management
- Quality Assurance
- Advanced research skills
- Operational excellence
- Productivity improvement
Certification
- Power BI
- MS Excel
- SQL
- Python
Timeline
Senior Operations Manager
Techtwins Corporation
08.2024 - Current
Managing Partner
Rushabh Traders
11.2022 - 07.2024
Lead Performance Data Analyst
S&P Global Market Intelligence
06.2020 - 11.2022
Head of Training & Development
S&P Global Market Intelligence
10.2017 - 06.2020
Senior Data Researcher II
S&P Global Market Intelligence
03.2016 - 10.2017
Senior Data Researcher I
S&P Global Market Intelligence
09.2014 - 03.2016
Senior Analyst
S&P Global Market Intelligence
07.2012 - 09.2014
Analyst
S&P Global Market Intelligence
11.2009 - 07.2012
Client Relationship Manager
Het Chint Hospitality Pvt. Ltd.
01.2009 - 11.2009
QA Officer
Mphasis
01.2006 - 11.2007
Bachelor of Business Administration - Accounting
Gujarat University
MBA - Finance
Ganpat University
Similar Profiles
MAGIELYN M. DELA CRUZMAGIELYN M. DELA CRUZ
Stickering/Bundler at UNIVERSAL ROBINA CORPORATION /RED.DOT CORPORATION AGENCYStickering/Bundler at UNIVERSAL ROBINA CORPORATION /RED.DOT CORPORATION AGENCY
Lisa GallagherLisa Gallagher
Senior Director & Enterprise Transformation Exec at Oracle Corporation (acquired Cerner Corporation)Senior Director & Enterprise Transformation Exec at Oracle Corporation (acquired Cerner Corporation)
Rocco ZitoRocco Zito
Director Distribution Services at Travel Corporation Distribution Services Ltd. (Subsidiary of The Travel Corporation)Director Distribution Services at Travel Corporation Distribution Services Ltd. (Subsidiary of The Travel Corporation)
Himil BarotHimil Barot
Jr. Software and NodeJs Developer at Multitrade Softec Pvt. LtdJr. Software and NodeJs Developer at Multitrade Softec Pvt. Ltd
KRISHNA SONIKRISHNA SONI
Assistant Professor, Physics at Bhagwan Mahavir UniversityAssistant Professor, Physics at Bhagwan Mahavir University