Salesforce CRM - Trailhead Ranger
Anuj Goswami
Enterprise Software Sales Professional
Gurgaon,Gurgaon
Summary
Accomplished Sales Professional with 12 years of experience in successfully acquiring clients in the Enterprise Software and Software as a Service (SaaS) industry. Proficient in influencing and communicating at the C-level with sales expertise spanning in a spectrum of solutions, including Service and Salesforce Automation, Collaboration tools like Slack, Productivity tools encompassing CRM, Document Management, Data Analytics, Business Process Management, and PL. Strong communicator and team player with Proven success in aiding businesses to enhance their processes and maximize efficiencies by selling collaboration and productivity tools.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
7
7
Certifications
Work History
Account Director - Growth Business
Salesforce
Gurgaon
04.2022 - Current
- Managing Commercial Business segment for Salesforce SaaS solutions in North India
- Established proficiency in promoting Salesforce portfolio to Enterprise customers
- Woking with client on obtaining pricing deals, negotiating contracts, and solidified beneficial agreements.
- Managing large existing accounts for ACV expansion along with New Logo Acquisition (Acquired 9 New logos in last 2 Quarters)
- Helping Organizations in automating Key business processes in Sales, Service and marketing domains. (Specifically focusing and process automation for operational efficiency and revenue maximization)
- Responsible for CXO discussion, spearheading POV and ROI discussions with Business stakeholders.
- Performing business value studies with customer for business impact analysis with adoption of Salesforce Solution in their core businesses.
- Demonstrating products to show potential customers benefits and advantages and encourage purchases.
- Managing existing accounts for retaining existing relationships and increasing share of business.
Assistant Manager - Supplier and Venue Solutions (APAC - Direct Sales)
Cvent
Gurgaob
01.2020 - 04.2022
- SaaS Solution Sales and Regional Business Development for Cvent newly acquired software applications.
- Managed 30+ Customer demos per month, leading to 20% jump in software sales.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Worked on GTM with Marketing team for lead generation of Cvent Enterprise SaaS products
- Regional non-client's revenue forecasting for Annual Quota Achievement
- Cross Collaboration with local DMC's and regional Chains for Joint webinars
- Cross-functional Collaboration with local SAT representative for Joint business planning with mega chains and brands such as Marriott, Hilton IHG's of China and APAC.
- Leveraged data and analytics to make informed decisions and drive business improvements
Sr. Alliances and Channel Manager: N&E India, Mauritius, Turkey, and Armenia
Newgen Software
New Delhi
03.2017 - 01.2020
- Steered sales for India, Mauritius, Turkey, and Armenia and managed entire functions of generating business worked as Direct sales rep in India and also additionally managed channel ecosystem for international market
- Managed sales for BPM & ECM Software on both SaaS and On-premises model.
- Directed enterprise application selling and business process management solution selling.
- Drove and delivered sales leads to convert into new business.
- Additionally managed & enhanced business operations in Mauritius and Turkey; successfully closed 2x business in Mauritius and augmented Footprints of Newgen Software in Turkey by driving business through channel partners.
- Onboarded new partners for ecosystem expanding in various regions.
- Managed Key Partners and Alliances: Managed alliance with Big4 consultants - EY, PWC in Mauritius & Turkey).
Key Account Manager
Monster India
Gurgaon
07.2016 - 03.2017
- Led end-to-end account management and sales operations for services like online hiring, solution hiring and marketing automation, worked and maintained relationships with clients in industries like E-commerce, IT & BFSI domain for business development.
- Managed Enterprise Level customer accounts and maintained renewal base in customer accounts; interacted with few of high potential enterprise customers for bringing them back on-board for renewal of Monster services contracts.
- Explored avenues for upselling and cross-selling in customer base for YOY growth
- Drove enterprise-level accounts in consultation with global representative for all Geo locations.
- Identified and capitalized on expansion opportunities within assigned account by offering customized solutions to fit specific needs of industrial domains/segments
- Steered promotion of new technology solutions and tools like Talent Bin and Referral Pro for recruiters.
Enterprise Account Manager
RICOH India ( Now, Minosha India)
Noida
09.2015 - 07.2016
- Consulted and Assisted Enterprise Accounts team for generating Sales for Manufacturing Solutions.
- Generated Business for Manufacturing process transformation solutions.
- Handled entire Siemens PLM Product Portfolio sales - (PLM, CAD, CAM, Digital Manufacturing)
- Generated sales for shop floor automation and 3D Printers in Manufacturing vertical.
- Supported core product team as pre-sales in solutions such as Shop floor Activity monitoring software.
- Defined and executed on Account Sales Strategies
- Established relationships at C-level and with Design and Engineering heads of large manufacturing companies in North India.
- Provided timely and accurate sales forecast and account plans on ongoing basis to leadership.
- Maintained Relationships with OEM and Distributors.
- Generated new contacts through networking and cold calling.
- Asked appropriate questions to identify prospects' needs and pinpoint solutions for best fit
- Generated new contacts through networking and cold calling
Sr. Account Manager
CSM Software
New Delhi
03.2012 - 08.2015
- Sold Enterprise Software Solutions across various industry segments
- Handled CAD, CAM, CAE and PLM software and services portfolio (Managed Dassault and MSC Software product line)
- Explored new Business Opportunities from assigned territory.
- Maintained conducive relations with existing clients and strengthened ties to generate recurring business
- Handled Large and Strategic Accounts (Auto OEM, IIT's, PSU's, and Large enterprises)
- Handled Government Sector Clients as well Educational Institutes/research labs.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Achieved 100% sales Target for 2 consecutive years.
Education
Certificate Program - Customer Experience Certificate Program
Minnesota State University
Mankato 10.2023 - 11.2023
EPGDIM: Post Graduation Diploma in International Marketing - International Marketing
Indian Institute of Foreign Trade
New Delhi 01.2015 - 01.2017
Engineer's Degree, Automobile Engineering -
The NorthCap University (ITM University Gurgaon, MDU)
Gurgaon 01.2007 - 01.2011
Skills
Salesforce CRM
SaaS Sales
Enterprise SalesKey Account ManagementCXO Presentations
Solution SellingNew Business Development
Account Management
Consultative Selling Techniques
Sales Presentations
Lead Generation
Customer experience
Customer requirements
Lead Qualifications
C-Level Communications
Cultural Awareness
Websites
Certification
Negotiation Skills - Scotwork India
Software
Timeline
Certificate Program - Customer Experience Certificate Program
Minnesota State University
10.2023 - 11.2023
Account Director - Growth Business
Salesforce
04.2022 - Current
Assistant Manager - Supplier and Venue Solutions (APAC - Direct Sales)
Cvent
01.2020 - 04.2022
Sr. Alliances and Channel Manager: N&E India, Mauritius, Turkey, and Armenia
Newgen Software
03.2017 - 01.2020
Key Account Manager
Monster India
07.2016 - 03.2017
Enterprise Account Manager
RICOH India ( Now, Minosha India)
09.2015 - 07.2016
EPGDIM: Post Graduation Diploma in International Marketing - International Marketing
Indian Institute of Foreign Trade
01.2015 - 01.2017
Sr. Account Manager
CSM Software
03.2012 - 08.2015
Engineer's Degree, Automobile Engineering -
The NorthCap University (ITM University Gurgaon, MDU)
01.2007 - 01.2011