Singing and Mimickry
Anuj Kashyap
Lucknow
Summary
Dynamic Sales Associate with a proven track record at Bata India Ltd, excelling in customer relationship building and achieving sales targets. Skilled in communication and problem-solving, I enhanced customer satisfaction through exceptional service and effective stock management. Recognized for training new staff and implementing successful sales strategies to drive revenue growth.
Overview
10
10
years of professional experience
Work History
Sales Associate
Bata India Ltd
04.2016 - 12.2025
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Helped customers locate products and checked store system for merchandise at other sites.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Education
Bachelor of Arts -
Hindu PG College
Lucknow Uttar Pradesh03.2017
Skills
Communication
Teamwork
Problem-Solving
Stocks management
Interests
Timeline
Sales Associate
Bata India Ltd
04.2016 - 12.2025
Bachelor of Arts -
Hindu PG College