Anuj Kashyap

Bata India Ltd

04.2016 - 12.2025

Built relationships with customers to encourage repeat business.
Solved customer challenges by offering relevant products and services.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Provided positive first impressions to welcome existing, new, and potential customers.
Answered customer questions about sizing, accessories, and merchandise care.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Helped customers locate products and checked store system for merchandise at other sites.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.