Accomplished Branch Manager at Skytech Aviation Pvt Ltd, I excelled in staff management and customer satisfaction, significantly enhancing service quality. Expert in team handling and time management, I led teams to exceed performance objectives through innovative motivational techniques and effective resource allocation, ensuring high client satisfaction and seamless event execution at Celebration hotel.
Hi, I’m
Anuj Katara
Hotelier
Raipur
Summary
Overview
6
years of professional experience
Work History
Skytech Aviation Pvt Ltd Raipur
Branch Manager
07.2024 - Current
Job overview
- Engaged employees in business processes with positive motivational techniques.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Celebration HotelRaipur
Banquet Supervisor
06.2020 - 07.2023
Job overview
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Engaged employees in business processes with positive motivational techniques.
PratidanRaipur
Manager of Operations
07.2018 - 08.2019
Job overview
- Ensured seamless coordination between all parties involved in the event planning process for efficient execution of plans.
- Implemented innovative ideas for decoration and event setups that captured clients'' vision and exceeded their expectations.
- Maximized venue potential by conducting thorough site evaluations before each event execution.
- Managed budgets effectively, ensuring optimal allocation of resources for maximum client satisfaction.
Education
Ryan International School Raipur
Bachelor Of Technology from Aeronautical Engineering
2018
University Overview
Skills
Staff management
Timeline
Branch Manager
Skytech Aviation Pvt Ltd
07.2024 - Current
Banquet Supervisor
Celebration Hotel
06.2020 - 07.2023
Manager of Operations
Pratidan
07.2018 - 08.2019
Ryan International School
Bachelor Of Technology from Aeronautical Engineering
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