ANUJ KUMAR

Maintained impeccable cleanliness standards throughout the house.

Managed vendor relationships and ensured seamless coordination.

Executed organized and timely luggage management operations.

Coordinated family-oriented event logistics.

Coordinated scheduling for chauffeur assignments.

Handling of finance for reseidence purpose.

Ensured property's condition met high standards.

• Company Overview: Scenic Eclipse, the world’s first discovery yacht offers a level of luxury that is simply unrivalled
• Taking guest food and beverage orders
• Taking care of allergies or any food intolerance preference
• Taking reservation on MXP for sushi, Night market and French dining restaurant
• Act as shift in-charge at Azure café
• Do the crockery and silverware inventories every month
• Worked in a sushi restaurant which has a fixed seating of 18 guests
• Scenic Eclipse, the world’s first discovery yacht offers a level of luxury that is simply unrivalled

• To supervise butlers on duty
• To maintain the quality and consistency of standard and to train the butlers on improvement areas
• To ensure that all suites and rooms blocked for arrival are prepared on time prior guest arrival
• To meet and escort all VIP guest personally
• To regularly inspect the quality of service provided by all butlers, and to ensure that all services are delivered according to standard
• Conduct training every day on different topics

• Company Overview: Azamara Cruises is a leading brand in small ships segment who introduced Destination Immersion concept in cruise industry
• Take guest food and order drinks
• Take care of guest special needs such as their allergies
• Relay the tables within 7 minutes as per SOP
• Try to make revenue for the company by upselling drinks and upgraded drink packages
• Always take the guest feedback after serving each course
• Azamara Cruises is a leading brand in small ships segment who introduced Destination Immersion concept in cruise industry

• Provides passengers with prompt, professional service
• Display positive service and teamwork by communicating courteously with passengers and employees
• Smiles and greets passengers and fellow employees
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies to achieve the overall objectives of this position
• Maintain good liaisons with every department in hotel

• In-charge of linen exchange of all the restaurant
• Set up the buffet with appropriate name tags
• Communicates with chef if special request comes from the guest
• Always answer the query of guest and give them correct information
• Always follow the standard operating procedures of organization while doing task

• Take orders on telephone for in-room dining
• Provides amenities for different VIPs
• Follow FIFO and LIFO
• Set up the trolley with condiments to deliver the food

• Worked as a butler on different occasions
• Responsible of par stock of cutlery and linen
• Do deep cleaning once in a week
• Participates in training to enhance skills and knowledge

• Take reservation on telephone
• Responsible for maintaining dry store
• Set up buffet for Sunday brunch with different decoration