ANUJ KUMAR
New Delhi
Overview
7
7
years of professional experience
Work History
Billing Executive
CBRE
Gurugram
02.2024 - 05.2025
- Prepared monthly accruals for finance team review to ensure timely processing of expenses.
- Allocated charge codes in SAP based on entity expenses and client approvals.
- Managed monthly operational expenses, strictly adhering to budget constraints.
- Oversaw NDC tasks, maintaining compliance with regulatory requirements.
- Verified invoices against purchase orders, ensuring accuracy of goods and services received.
- Conducted audits on SLA compliance, confirming adherence to established standards.
- Resolved discrepancies by verifying billing data accuracy and addressing issues promptly.
- Tracked payments received while maintaining detailed billing records.
Senior Process Associate
GENPACT India Pvt Ltd.
06.2019 - 02.2024
- Processed home tax payments for Canadian clients and addressed tax inquiries via calls.
- Trained and mentored new consultants on protocols to enhance efficiency and consistency.
- Investigated and resolved major escalations, preventing operational losses.
- Entered invoices for payment and disbursed funds through checks, electronic transfers, or bank drafts.
- Managed customer inquiries, resolving issues related to account details.
- Handled customer accounts, conducting KYC for compliance in all transactions.
- Gained experience in retail banking operations, supporting various departmental functions.
Network Operation Billing
DEN Networks Pvt. Ltd
New Delhi
03.2018 - 03.2019
- Coordinated communication with local operators to promptly resolve invoice issues while adhering to TAT standards.
- Tracked payment records and issued payment advice to local vendors.
- Conducted site inspections with clients to review and assess setup expenses.
Education
Bachelor of Science - Hotel Management
Bharathiar University
CoimbatoreSkills
- Willingness to work flexible hours
- Ability to work independently
- Mentorship and guidance
- Client engagement
- Organizational skills
- Analytical skills
Accomplishments
- Bronze Award for achieving 100% accuracy and SLAs
- Client recognition for solving and giving an appropriate solution to the query of the business customer
Disclaimer
I hereby declare that the above-mentioned details are true to the best of my knowledge
Timeline
Billing Executive
CBRE
02.2024 - 05.2025
Senior Process Associate
GENPACT India Pvt Ltd.
06.2019 - 02.2024
Network Operation Billing
DEN Networks Pvt. Ltd
03.2018 - 03.2019
Bachelor of Science - Hotel Management
Bharathiar University