ANUJ KUMAR SHARMA
KANPUR NAGAR
Summary
Dynamic IT Support Engineer with extensive experience at SHIVAM INFOCOM PVT.LTD, excelling in hardware diagnostics and network troubleshooting. Proven track record in resolving installation issues and enhancing customer satisfaction through effective communication and technical expertise.
Overview
12
12
years of professional experience
Work History
IT Support Engineer
organization
Kanpur Nagar
06.2019 - Current
- Assisted customers with password resets, account unlocks, and security settings adjustments.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
- Resolved customer inquiries related to their CCTV systems in a timely manner.
- Conducted regular maintenance and troubleshooting on existing CCTV systems.
Transmission Engineer
SHIVAM INFOCOM PVT.LTD
NEW DELHI
12.2017 - 10.2018
- Resolved customer complaints related to installation issues in a timely manner.
- Installed new equipment according to manufacturer specifications and customer requirements.
Transmission Engineer
J.N.E.T TECHNOLOGIES PVT. LTD
Pune
11.2016 - 04.2017
- Maintained clean tools, test equipment and work motor vehicles.
- Installed new equipment according to manufacturer specifications and customer requirements.
Field Engineer
S.T.C.S PVT. LTD
NEW DELHI
03.2013 - 12.2015
- Managed the team in troubleshooting efforts that alleviated errors.
- Installed new equipment according to manufacturer specifications and customer requirements.
- Resolved customer complaints related to installation issues in a timely manner.
- Maintained clean tools, test equipment and work motor vehicles.
Education
DIPLOMA - ELECTRONIC (M.C.E.A)
B.R.E.I ENGINEERING INSTITUTE
AGRA, U.P.01.2012
B.A (PRIVATE) -
C.S.J.M UNIVERSITY
KANPUR01.2010
12th -
S.SINGH I.C.P.S KALYANPUR
KANPUR01.2006
10th -
SHRI RAM LALA INTER COLLEGE
KANPUR01.2004
Skills
- Computer Skills
- Installation
- Commissioning
- Migration
- CCTV Maintenance
- Network troubleshooting
- Hardware maintenance
- Installation procedures
- Hardware diagnostics
- Configuration management
Date Of Birth
12/03/87
Linguistic Abilities
- English
- Hindi
Hobbies and Interests
Reading Books
Disclaimer
I hereby declare that all the information’s furnished by me in resume are true to the best of my knowledge and belief.
Educational Profile
DIPLOMA IN ELECTRONIC (M.C.E.A), B.R.E.I ENGINEERING INSTITUTE BICHPURI AGRA - 2012 , 2010, B.A (PRIVATE), C.S.J.M UNIVERSITY KANPUR, C.S.J.M UNIVERSITY KANPUR - 2010 12th-2006, S.SINGH I.C.P.S KALYANPUR, KANPUR, U.P BOARD - 2004, 10th, SHRI RAM LALA INTER COLLEGE, KANPUR, U.P BOARD
Personal Information
- Father's Name: Sh, Harish Chandra Sharma
- Date of Birth: 12/03/87
- Gender: Male
- Marital Status: MARRIED
Timeline
IT Support Engineer
organization
06.2019 - Current
Transmission Engineer
SHIVAM INFOCOM PVT.LTD
12.2017 - 10.2018
Transmission Engineer
J.N.E.T TECHNOLOGIES PVT. LTD
11.2016 - 04.2017
Field Engineer
S.T.C.S PVT. LTD
03.2013 - 12.2015
DIPLOMA - ELECTRONIC (M.C.E.A)
B.R.E.I ENGINEERING INSTITUTE
B.A (PRIVATE) -
C.S.J.M UNIVERSITY
12th -
S.SINGH I.C.P.S KALYANPUR
10th -
SHRI RAM LALA INTER COLLEGE
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