Certified AML/KYC Compliance Banking professional with 7+ years of experience in retail loan servicing, client relationship management, and branch operations. Proven ability to optimize processes, enhance operational efficiency, and drive revenue growth through cross-selling. Skilled in leveraging analytical abilities to implement strategic solutions and improve financial performance.
Completed the Career Essentials in Business Analysis certification by Microsoft and LinkedIn, strengthening expertise in requirements gathering, project management, and business analysis; additionally completed a Power BI certification, further enhancing data analytics and visualization skills.
Currently expanding knowledge through an in-progress Data Science course to enhance capabilities in leveraging data-driven insights, generative AI, and tools like Power BI for improved decision-making.